Industry Online Support 4+
Siemens AG
Designed for iPad
-
- Free
Screenshots
Description
The Industry Online Support App is your key to a more efficient and successful use of products. With access to more than 300,000 documents about Siemens Industry products, anytime and anywhere, the App supports you in solving problems during project implementation, troubleshooting faults, or expanding or restructuring your plant, for example. It also allows you to create and manage support requests.
You also have access to the Technical Forum and other entries created for you by our experts. They include:
• FAQs
• Application examples
• Manuals
• Certificates
• Product news ... and much more.
Main features at a glance:
• Support Request Management allows you to view and manage all current support requests and stay in touch with the technician in each case.
• Scanning of product/EAN codes to directly display all technical and graphic data of your Siemens Industry product.
• Emailing of product information or entries so that the information can be processed directly at the workstation.
• Easy sending of inquiries to Technical Support. Detailed information can be added with the scan or photo function.
• Content and interfaces available in six languages (English, German, French, Italian, Spanish, and Chinese) – including temporary switching to English.
Watch this short video for more details on using the App: https://support.industry.siemens.com/cs/ww/en/sc/2067
What’s New
Version 5.4.4
Our latest app update is designed to enhance your experience!
We've improved the app's user-friendliness and performance by streamlining the support process, implementing numerous small changes, and fixing many bugs.
Enjoy the update and an improved app experience!
Ratings and Reviews
Anbindung an den „Shop“
Es wäre schön wenn man den Preis des Bauteils gleich sehen könnte oder zumindest ein Link in den Shop hinterlegt wäre und man es nicht erst im Browser dann noch raussuchen muss
Ideal wäre eine Funktion das Bauteile dann auf eine Einkaufsliste setzen zu können um es im Defekt Fall oder weil weitere benötigt werden direkt aus der App überträgt könnt
Mit freundlichen Grüßen
Christian
Prima App, Super praktisch
Die App hilft mir prima bei der täglichen Arbeit. Die Probleme mit dem Scanner kann ich nicht wirklich nachvollziehen. Klappt in der Regel prima, ist aber sehr vom Licht abhängig. Vielleicht lässt sich das in einem Update noch verbessern. Ansonsten liefert die App alles was man so unterwegs an Infos braucht.
QR-CODE auf den Baugruppen lässt sich nicht scannen
Damit ist vor Ort am Schaltschrank die Funktion unbrauchbar. Die Kartons mit dem Strichcode sind schon lange entsorgt und schon gar nicht beim Kunden gelandet.
App Privacy
The developer, Siemens AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Siemens AG has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- Werner-von-Siemens-Straße 1 80333 Munich Germany
- Phone Number
- +49 1622349131
- mmobile.it@siemens.com
- Size
- 68.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- 4+
- Copyright
- ©2023 Siemens AG
- Price
- Free