iPhone Screenshots


Fast and accurate customer service from Lufthansa

Get in touch with the right contact by using the Lufthansa Customer Service App. No
more searching for the right phone number or hunting for the right contact person.
The LH Customer Service App is everything you need to quickly and easily resolve
all your concerns regarding flight bookings, baggage, mileage accounts or anything
else related to Lufthansa. You just have the right contacts at hand.

And better yet: for most cases, when you log into your LH App, your customer
advisor already has a lot of the required information on his screen at the start of the
conversation. This saves you time and spares your nerves as you don't have to
answer the same questions every time. Enjoy our unique service, tailored to your
personal needs.

Get digital access to the Lufthansa customer service world:
- Direct contact to the right contact person for your individual request, otherwise
common option menus on the phone are omitted.
- Current waiting times are already visible in advance in the app
- For many services, you can be called back and avoid wasting your time in the
- Our chat function, if you prefer to contact us digitally

No more wasting valuable time searching for information about rebooking, flight
status, baggage or other topics. The Lufthansa Customer Service App also helps to
find the right Lufthansa Self Service for your needs, so you can take off with us as
quickly and conveniently as possible.

What’s New

Version 2.0.1

This version includes:
- small bugfixes and improvements

We would be pleased to hear from you! Share your feedback and report any issues so we can improve the app based on your suggestions.

Ratings and Reviews

4.8 out of 5
61 Ratings

61 Ratings

Kevin23r ,

Schnell und Kompetent.

Sehr toller Support. Ich würde mir wünschen, dass alle Firmen so einen Support anbieten!

luca1612 ,

Perfekt....schnelle und gute Hilfe

War am Anfang skeptisch, ob eine eigene App wirklich notwendig ist, aber sie ist wirklich gut gemacht.
Man bekommt sehr schnell Hilfe über den Chat und muss nicht selber lange suchen.

Rajwalldorf ,

Tolle Leistung!!!

Ich bewerte hiermit nur den Vorgang. Der Mitarbeiter war zuvorkommend und schnell. Danke für die schnelle Hilfe!!!


Lufthansa German Airline
65 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.


English, German

Age Rating
Rated 4+
© Deutsche Lufthansa AG


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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