I love this APP, it is a great the ability to now safe extra money is wonderful, now I am able to do more great stuff with my daughter 🤗 so easy to use great customer service quick response and solving problems absolutely great I would not want to miss it any more. Dankeschön 🤩

The app will not load. I reported tv issue and was dismissed. It’s great when it works, but if it can’t work all the time it’s useless.

I quit using the app as the effort to be 100% compliant with all the German rule does not justify the benefits.It is expected that the app’s T&C ensure liability is 100% with the user, but I noticed that the AI does not check compliancy with German rules. for example I was not noticed by AI that coffee purchases are not allowed. It is stated in the T&C but the AI did not point an in compliant purchase, which I would have expected for all the money I spend (see below).
The entire process is cumbersome: 1. I need to spent $10/month for a tax form I could put 2500€ on, fill it out and sign it before I made a single purchase.2. I need to scan every receipt , wait for AI to read out the gross- and net price as well as the tax amount.
Then I have to confirm that the purchase is correct. So, the user needs to check the processed amounts with the amounts printed on the receipt. 3. many small businesses and restaurants do not accept credit cards.I can decide either not claim those or receive a warning that if I have too many non-credit card claims, my claims will be audited. (follow the coffee issue above)4. single purchases are limited to 250€ gross, not enough for your quarterly pet food order, car repairs or tools purchases.5. Amazon and other online purchases are allowed in theory but practically nearly impossible. out of 20 Amazon orders only 1 was eligible for VAT claim. This one I ordered only to test the process with Remonon app. I could have bought the same article 10% cheaper from a not eligible dealer.6. At the end of the month, I must complete the tax form, update the app, turn in the form in the vat office and keep all records for 2 months.The app developer asks for 3-5% of the gross amount as commission. This sounds decent until you compare the real numbers. I was giving roughly one third of my benefits away for fees towards VAT office and Remonon. Compared to the efforts to fulfil my duties I believe the fees towards Remonon are heavily overpriced. I could agree to a monthly fee of 10€, but for now I think my benefits are better invested in the German government than in an app developer.