ServiceMax Zinc 4+

ServiceMax, Inc.

    • 1,7 • 6 Bewertungen
    • Gratis

Screenshots

Beschreibung

Zinc connects technicians with the people and information they need.




Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.


Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands


Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role


Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access


Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability


Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0

Neuheiten

Version 10.2.0

Improvements and bug fixes

Bewertungen und Rezensionen

1,7 von 5
6 Bewertungen

6 Bewertungen

durchstarter ,

Do you like spam?

...you’ll love Cotap! Steals your address book! Annoys your friends!

3-2-1-keins ,

Spam Spam Spam

It's purest spam.

Meshutka ,

It's Spam

It looks like spam, which just wants to get hold of your contacts. Don't know how they got hold of my email but out of the blue i got invitation to join my firm's directory. However nobody of my coworkers knows about this app or created any directory there...

App-Datenschutz

Der Entwickler, ServiceMax, Inc., hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.

Mit dir verknüpfte Daten

Die folgenden Daten werden möglicherweise erfasst und mit deiner Identität verknüpft:

  • Kontakt­informa­tionen
  • Benutzer­inhalte
  • Kennungen
  • Nutzungs­daten
  • Diagnose

Nicht mit dir verknüpfte Daten

Die folgenden Daten werden zwar möglicherweise erfasst, aber nicht mit deiner Identität verknüpft:

  • Diagnose

Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos

Mehr von diesem Entwickler

Das gefällt dir vielleicht auch

iForm
Wirtschaft
Aquant Service Co-Pilot
Wirtschaft
TrueContext
Wirtschaft
Online Support
Wirtschaft
Oracle Field Service
Wirtschaft
Predictive Solutions SafetyNet
Produktivität