Teamwork Desk 4+

Name: Teamwork Desk
Rating: 2.8 (6 reviews)
Author: TeamworkPM

TeamworkPM

- 2,8 • 6 Bewertungen

- Gratis

Beschreibung

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.

Key Features:

• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation

Questions? Click on the App Support link below and we'll be more than happy to help!

Love the app? Leave a quick review below!

7. März 2022

Version 2.0.0

Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.

2,8 von 5

6 Bewertungen

No iPad Version

Great App but no iPad support. And please support adding a new ticket.

Please bring back the old app!

Is there any possibility that you can bring back the old native app? It was really great and reliable. The new webviews are a pain with a lot of problems, long loading times, you always start on the overview page, when you open an attachment you have to close and restart the app since there is no „close“ option. All frames are wobbling and also the displayed information is worse than in the old app.

Still no iPad Support

Not Really helpful.

Der Entwickler, TeamworkPM, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.