Baby + | din babytracker 12+

Hvis jeg har brugt app’en til min første graviditet, hvordan opretter jeg så min anden graviditet uden at slette den første? Jeg kan i konkurrenters app’s, men vil gerne kunne i jeres. :-)

Congratulations on your new pregnancy! The app is designed to keep data for one pregnancy. Before starting the App for a new pregnancy, please update to the latest version for the best user experience. Then, there are two possibilities to follow a new pregnancy and the steps differ slightly for iOS & Android:



Option 1 for Android & iOS:
This option allows you to export your previous pregnancy data for safe-keeping and then delete the data in the App to allow you to track a new pregnancy:
1) Export the data from your 1st pregnancy and send it to yourself for safe-keeping by going to Profile (top right) > Scroll down to Data > Share data
2) Then, go to Profile (top right) > Scroll down to Data > Select Delete Data / account and select "only delete Pregnancy+ data" and follow the on-screen prompts. It is important to note that once deleted, the data cannot be restored.
3) Wait at least 24 hours before then re-opening the application. You will the be guided back to the Welcome screen and you can choose "Join us" and sign back up with the same email address used for the first pregnancy. (Please note that if you do not wait at least 24 hours before attempting to re-open the Application, then the process for deleting your data will be interrupted and it will cancel the deletion process.)
4) You can then enter the new pregnancy due date from the settings, which can be accessed from the Profile (top right of Today page).



Option 2 for iOS & Android
If you wish to retain the previous pregnancy within the application, you can create a new account for the app using a different email address. For this option please follow these instructions:
1) Sign out of the existing account by going to Profile (upper right) > scroll down to the bottom and select "Sign Out." If you do not have an account with us, you can instead select "Reset app" from the Profile > Data section. Please note if you do this, you will permanently lose any existing data store in the app at this point.
2) Re-open Pregnancy+ and select "Join us" and register with a different email address. You can then enter the new pregnancy due date in the Pregnancy section of the Profile, which can be accessed from the top right of the Today page.

Please note, if you bought the Premium upgrade version for your first pregnancy, you can still register with another email. The purchase is linked to your Google Play or iTunes email, not to the email in the app.



Please feel free to contact us if you have any questions or suggestions.

Please add Dark theme. I’s not very satisfying getting your eyes blown up by a bright white app when you track sleep at night. Even with brightness turned all the way down on phone it’s horrible.

Hi, good point about the dark mode feature! We will pass this on to our development team to consider adding this to the App for a future update as we can completely understand why this would be useful. Thanks to feedback from customers like you we can continue to improve our App.

Wishing you happy and healthy parenting!

Jeg har brugt denne app det sidste år, til at holde styr på alt med min dreng. Appen har så opdateret og derved er ALT min data fra det sidste år på min søn blevet slettet..

Den har virker fint, indtil dette..
det er bare så dyrebare minder der bare er forsvundet…

Beklager, at du er stødt på et usædvanligt problem. Hvis du stadig ønsker, at vi skal løse dette problem, send os da venligst en email via app'en ved hjælp af "Contact us"-knappen, der kan findes i profilen fra "Today"-skærmen. Vores kundeservice-afdeling vil gøre deres bedste for at hjælpe. På forhånd mange tak for din kontakt. Venlig hilsen