HID Mobile Access 4+

Name: HID Mobile Access
Rating: 3.8 (19 reviews)
Author: HID Global

HID Global

- 3,8 • 19 vurderinger

- Gratis

Beskrivelse

HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate.
If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs.
To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.

18. apr. 2024

Version 4.5.0

We are pleased to announce the release of HID Mobile Access v4.5.0! Enclosed are the newly introduced features and enhancements.

1. Enhanced Policy Enforcement for the Twist & Go and Nearby Reader features. These settings allow Organization administrators within the HID Origo Management Portal to manage the Twist & Go and Padlock options (located under the Nearby Reader section in the HID Mobile Access App).
2. Improved notification functionality. Outside of the app, users now receive notifications related to app permissions.
Note: This feature is controlled from within the app Settings, and is disabled by default.
3. iBeacon entry and exit events have been added. Users can now view new events related to iBeacon entry and exit on the Activity Log screen.
4. Device model details are now displayed on the About screen and included in the Support email.
5. Work profile information is included in the Support email to provide a better understanding of the app's environment when troubleshooting problems.
6. Transaction time recording is now provided in the activity logs for improved tracking.
7. Provides various additional enhancements and issue resolutions.

Thank you!

3,8 ud af 5

19 vurderinger

Not very stable, no response from support

Using the app often makes the readers freeze for about 10 seconds - before the reader restarts and then asks for PIN.

Thank you for raising this issue with us. We endeavor to provide the smoothest experience for users and apologize this has not been the case for you. In order to rectify your experience, we’d appreciate if you could submit a ticket with our Technical Support team by following this link: https://www.hidglobal.com/support/technical-support-case. If you've already reached out through the provided support link, we thank you for doing so, and our team will strive to assist you promptly.

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