Housekeepr 4+

Vel designet app, der gør rengøringen overskuelig

I recently availed services from Housekeepr.dk, and I regret to say that my experience has been far from satisfactory. The company charged me a steep 724 kr per cleaning session, which on the surface might seem reasonable for thorough cleaning services. However, the reality was starkly different. Each session never extended beyond an hour, translating to an exorbitant rate of over 700 kr per hour for work that was, to put it mildly, mediocre. Given the size of my home (100 m^2), it's virtually impossible to conduct a proper cleaning in such a constrained timeframe. The outcome was consistently unsatisfactory; my home never felt entirely clean, with items haphazardly moved around, contributing to a messy appearance rather than a tidy one.

Another point of contention was the disregard for basic hygiene practices. The cleaning personnel made it a habit to enter and walk around my home with their shoes on, completely ignoring the unsanitary implications of such behavior. This was not only disrespectful but also contradicted the very essence of hiring a cleaning service.

The apparent stress and rush exhibited by the cleaning staff point to a deeper issue, likely rooted in the company's management rather than the employees themselves. The support team seemed perplexed and unhelpful whenever approached, but what truly compounded the frustration was the unpredictability of the service. Although customers are allowed to select a four-hour window for their cleaning session, the exact timing within this window remains a mystery until the day of. This lack of communication was exacerbated by instances where the cleaners failed to show up as scheduled, with no prior update provided in the app or any form of notification. Calls to inquire about these discrepancies were met with excuses rather than apologies, underscoring a concerning level of unprofessionalism.

The culmination of these issues — from the unjustifiable pricing and subpar cleaning to the disrespect for personal space and the utter lack of reliable scheduling — paints a clear picture of a service that is not worth the investment. My critique is primarily directed at the management of Housekeepr.dk, whose oversight (or lack thereof) has allowed these problems to proliferate. For anyone considering this company, I strongly advise looking elsewhere to save yourself the time, money, and frustration.

Jeg prøver at booke 28. december, men den springer tilbage og booker 28. November. Jeg prøvede ar booke 5. januar men den springer tilbage og booket 5. December :/