IBM Control Desk 4+

IBM

    • Gratis

Skærmbilleder

Beskrivelse

With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests.

Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device.

The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.

Nyheder

Version 2.0.5

• Easier to use login screen.
• Other minor enhancements and bug fixes.

App-anonymitet

Udvikleren, IBM, har angivet, at fremgangsmåder vedrørende app-anonymitet muligvis inkluderer håndtering af data som beskrevet nedenfor. Du kan få flere oplysninger her: udviklerens anonymitetspolitik.

Data, der tilknyttes dig

Følgende data vil muligvis blive indsamlet og tilknyttet din identitet:

  • Bruger­indhold
  • Id'er

Fremgangsmåder vedrørende anonymitet kan variere, f.eks. baseret på de funktioner, du bruger, eller din alder. Læs mere

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