PocketBranch 4+
Finanteq SA
-
- Gratis
iPhone-skærmbilleder
Beskrivelse
It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes.
Base functionalities:
• Text / audio / video chat with an advisor - ability to make a call between the client and the advisor,
• Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat,
• Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation,
• Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers,
• During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session,
• Sending different types of documents from the advisor to the client,
• Displaying current advertisements during the waiting time before the connection.
Nyheder
Version 3.2.0
New features:
- Multi chat
- Appointments
- Call from Advisor
- Minor bug fixes
App-anonymitet
Udvikleren, Finanteq SA, har angivet, at fremgangsmåder vedrørende app-anonymitet muligvis inkluderer håndtering af data som beskrevet nedenfor. Du kan få flere oplysninger her: udviklerens anonymitetspolitik.
Data, der tilknyttes dig
Følgende data vil muligvis blive indsamlet og tilknyttet din identitet:
- Brugerindhold
Fremgangsmåder vedrørende anonymitet kan variere, f.eks. baseret på de funktioner, du bruger, eller din alder. Læs mere
Oplysninger
- Leverandør
- Finanteq S.A.
- Størrelse
- 88,2 MB
- Kategori
- Økonomi
- Kompatibilitet
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- iPhone
- Kræver iOS 11.0 eller en nyere version.
- iPod touch
- Kræver iOS 11.0 eller en nyere version.
- Apple Vision
- Kræver visionOS 1.0 eller en nyere version.
- Sprog
-
Arabisk, Engelsk
- Alder
- 4+
- Copyright
- © FINANTEQ
- Pris
- Gratis