Sure Petcare 4+

Smart Pet Tech For Pet Parents

SureFlap

Designed for iPad

    • 1.5 • 2 Ratings
    • Free

Screenshots

Description

Sure Petcare™, Reimagining Pet Care. The Sure Petcare™ App is the beating heart of the Sure Petcare ecosystem of connected feeding, drinking and outdoor access solutions, keeping pets connected with their pet parents to enable a new standard of pet care.
• View personalised information and insights about your pet's behaviour for a greater peace of mind
• Gain clarity and a better understanding of your pet’s behaviour and habits throughout their life's journey, ensuring that you are equipped with the knowledge and tools to give them the best possible care at every stage
• Enjoy a stronger connection that goes beyond basic care, addressing your pet’s unique care needs and ensuring they have the best quality of life while making things more convenient for yourself
What you can expect:
Insights
• Monitors a pet’s water consumption and drinking patterns when used with Felaqua™ Connect
• Supports measured food portioning and monitors a pet’s food consumption and eating pattern when used with the SureFeed™ Microchip Pet Feeder Connect
• Tracks a cat’s comings and goings and monitors their outdoor routines when used with the SureFlap™ Microchip Cat Flap Connect or SureFlap Microchip Pet Door Connect
Understanding
• Timeline: Quickly check on what’s happened during the day
• Historic records grouped into daily, weekly, monthly or six-monthly overviews, easily look back in time to compare and spot trends
• Pet Reports: Export to save or share your pet’s data as a PDF with your vet
Connection
• User invitations: Share the care, connection and insights with your family and friends
• Going on holiday? Provide your pet sitter with greater visibility of what your pets are up to and when they might need immediate attention by adding them to your app household
• Stay connected to your pets while away: Receive push notifications about your pet’s comings and goings, when and how much they ate or drank, and when their food or water needs replenishing
Convenience
• All your pets and products in one place: each pet has their own pet tile with a summary view of their products and daily highlights
• Food portioning: Set up your pet’s food portion sizes in the app to help provide an optimal diet (SureFeed only)
• Curfews: Remotely set automatic locking and unlocking times, you are in control wherever you are (SureFlap only)
• Invite your friends, family and pet sitters into the app to help sharing responsibilities while gaining better clarity and connection
Product compatibility:
SureFeed Microchip Pet Feeder Connect - Stops pet stealing each other’s food. Equipped with an integrated scale, LED portioning guides and compatible with the Sure Petcare App, it helps you provide your cat with a diet that is tailored to their individual needs and enables you to build a detailed record of their feeding habits.
Felaqua Connect - A drinking monitoring solution designed to encourage drinking by delivering water in a cat-friendly way, while taking away the maintenance hassle of cat fountains. It recognises your pets by their unique microchip ID or their Sure Petcare RFID Collar Tag while they’re drinking and builds a record of their water consumption and drinking patterns.
SureFlap Microchip Cat Flap Connect - Allows authorised cats safe, secure access while keeping intruder animals out of your home. Set curfews, remotely lock or unlock and easily check in to see if your cats are home, even when you aren’t.
SureFlap Microchip Pet Door Connect - Ideal if you have a larger cat or small dogs. Allows authorised pets safe, secure access while keeping intruder animals out of your home. Set a curfew, remotely lock or unlock and easily check in to see if your pets are home, even when you aren’t.
IMPORTANT: The Sure Petcare App only works with Sure Petcare Connect products and requires a Sure Petcare Hub for connection. If you have purchased a Sure Petcare Animo® Activity and Behaviour Monitor, please download the Sure Petcare – Animo App.

What’s New

Version 4.0.62

Performance enhancements, UI improvements and bug fixes.

Ratings and Reviews

1.5 out of 5
2 Ratings

2 Ratings

kskovc ,

App is almost useless after new version

Key KPIs for charts for pet owners are to easily find a pattern of which time of the day your pet likes to go out or stay in. Unfortunately it looks like the overall very informative chart from previous version is remove from this version and replaced with a line chart of hours spent outside. And why are entries called “visits”? My cat lives here and is not on visits neither here nor outside.

Developer Response ,

Thank you for your feedback! We will make sure to pass it on!

35Bacon ,

Ubrugelig

Efter sidste store opdatering virker min kattelem ikke mere, katten kan komme ind men ikke ud.
Først hvis jeg sletter appen og installere den igen virker den igen, i Max 2 dage og så opstår problemet igen med at katten ikke kan komme ud, men kun ind??.
Tro mig jeg kan allerede den nye apps indstillinger som min egen bukselomme og der er med garanti ikke overset noget og ej heller noget opsat forkert.
Inden den nye store opdatering virkede min kattelem perfekt, og ville have stået til 5 stjerner, men nu er det kun blevet til 1 stjerne, da produktet er ubrugeligt indtil der forhåbentlig kommer en opdatering med rettelser.

Developer Response ,

Hello - If you are still experiencing any issues, please contact enquiries@surepetcare.com or visit surepetcare.com/support

TeeJay75 ,

WARNING! Do not buy from Sure Petcare!

Great the app got a new visual design (no new features). But how about some actual customer service? Possibly the new shine is to lure in new buyers - But still expect total silence and no replies. Just google to see how many people are stuck with problems and broken products. And no one gets any help from SurePet. (And for SurePets standard reply - yes, I did look in my spam folder. There was nothing from you).

Developer Response ,

Our customer service team work hard to ensure queries are dealt with as quickly as possible. If you are waiting for an email reply, please check the spam/junk inbox

App Privacy

The developer, SureFlap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

You Might Also Like

Catit®
Lifestyle
Tractive GPS for Dogs and Cats
Lifestyle
Weenect® - GPS
Lifestyle
Homey — A better smart home
Lifestyle
V‐ZUG
Lifestyle
VELUX ACTIVE with NETATMO
Lifestyle