Note: Use of VIBA requires an enterprise license, log in and password.

VIBA allows you to answer inbound video calls from customers based on the custom routing rules, and quickly see the context of the call (project, retailer, store, product, and more). Video chat with customers, share content with customers, and live steam demonstrations all from your iOS device. Forms are also available for capturing input about the call. The application also allows you to change your status (available or unavailable) as well as pausing video chat calls.

What’s New

Version 1.1

Security improvements

App Privacy

The developer, Mobile Insight, LLC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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