XProtect® Mobile 4+

On-the-go video surveillance

MILESTONE SYSTEMS A/S

Designed for iPad

    • 3.6 • 10 Ratings
    • Free

Screenshots

Description

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app)

Additional product highlights:
• Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution
• Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution

Try it out
Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already.

Getting started
In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile.
Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

What’s New

Version 24.1a

Alarms in Smart Maps.
Bug fixing.

Ratings and Reviews

3.6 out of 5
10 Ratings

10 Ratings

CapiDean ,

Super fed

En længe ventet app der virker 100% som den skal - som man kan forvente af Milestone :)
- Savner dog muligheden for at kunne sætte password på app'en, så alle ens anlæg/logins er beskyttet af ét app-password.

Mizzard1312 ,

Crash

When i try to open it with my iPhone 7, and look at some recorded video, it crash. Its horrible.
Its cant be real...Milestone is the best client you can get, but this app is useless.

Developer Response ,

Dear Mizzard1312,

You have advised that “when you try to view recorded video, the app crashes” – we’re inclined to agree that this is indeed horrible, hence we’re very keen to get to the bottom of the issue. Milestone is constantly developing and working on improving our user’s experience, and we use all feedback constructively in order to achieve the best results.

Although you have listed your issue against the latest version, 11.3c of the app, please also confirm that you have upgraded your Mobile Server to 2017 R3 – this is independent of the core license version, hence your SLC will not be affected/ restrict your ability to update.

Also, could you advise if you receive any errors prior to the app crashing and or whether certain recordings trigger the crash?

In order for our Developers to receive live information on the app’s behavior and to enable the fastest and most effective resolution to any reported issues, please enable automatic logging on your device.

You can enable the logging feature from your device, via: Settings -> Privacy -> Analytics -> turn on Share iPhone Analytics and Share With App Developers.

N.B. Please also ensure that you are using iOS versions 9 or above.

Once again, please accept apologies on behalf of Milestone Technical Support and thank you for taking the time to provide feedback.

Kind regards,

Milestone Technical Support

rondo1315 ,

App closes

When I want to open the app it closes immediately. I was able to configure the server, but afterwards I can’t open the app.

Developer Response ,

Dear rondo1315,

Milestone strives to improve our user experience and we appreciate all customer feedback, so thank you for taking the time to get in touch.

In regard to your feedback that “ the app closes immediately after opening”, noticed that your feedback is listed against 11.3b of the Milestone Mobile app- please update to the latest version, 11.3c, in which we have fixed many issues this version is designed to work most effectively with iOS 11, so please also update this accordingly (if applicable).

Please also ensure you are running Mobile Server to 2017 R3– this is independent of the core license, hence your XProtect version/ SLC will not be affected/ restrict your ability to update.

You can also enable iOS logging on your device, in order for our Developers to receive live information on the app’s behavior and to enable the fastest and most effective resolution to any reported issues, please enable automatic logging on your device.

Enable the logging feature from your device, via: Settings -> Privacy -> Analytics -> turn on Share iPhone Analytics and Share With App Developers.

On behalf of Milestone, please accept our apologies for any inconvenience caused and please continue to keep us updated.

Kind regards,

Milestone Technical Support

App Privacy

The developer, MILESTONE SYSTEMS A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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