Qpien - Omni-Channel Helpdesk 4+

Customer service platform

Qpien Inc

Designed for iPad

    • Free

Screenshots

Description

Qpien is a omni-channel customer service platform that delights your customers and increase sales. Support customers on the go with Qpien and offer a great customer experience at all times.

Never miss any message from your customers! The Qpien mobile app is with you whenever you need.

Qpien build for your business that allows your customer service team to manage all of your customer communication and service in one place.

Businesses use Qpien to improve customer experience and increase the efficiency of their customer support teams.

Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money.

Qpien has a powerful integration with e-commerce brands, like Shopify, WoCommerce so that you can see all your products without leaving your Qpien app.

- Manage conversations from live chat, WhatsApp, Facebook and Instagram in Qpien helpdesk app
- See all your customer chats and messages across different channels in one screen
- Respond instantly with automations
- Use quick replies, tags, internal notes, automatic replies to cut support time.
- Use team chat to chat with your team and transfer conversations to your team members.
- Send products to customers in chat with a frame and button
- Respond in one click using quick replies
- Boost sales, Increase Conversions And Revenue

All-in-one, Customer support, Customer service, Helpdesk, Help center, ticketing, Live chat, Automations.

What’s New

Version 1.8.3

Gug fixes and improvements

App Privacy

The developer, Qpien Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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