LG ThinQ 4+

LG Electronics, Inc.

    • Free

Screenshots

Description

Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")

[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.


• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To view photo/video on your smartphone on the TV.

• Media and Apple Music
- To view photo/video on your smartphone on the TV.

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• HomeKit
- To add IoT-based products

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.

What’s New

Version 5.0.23221

Addressed several bugs to provide you with a more comfortable experience.

Ratings and Reviews

4.5 out of 5
469 Ratings

469 Ratings

mashkayea ,

Works just fine

Love that I can check how long the washer will take to finish. And to turn the TV volume down from the bedroom:D

Developer Response ,

Thank you for your feedback! We value your opinion!

Lumivalgeke ,

How is it possible to release update without properly testing it

New update is just killing the phones. We cannot use the app as a family because if someone has already any LG device listed in the app, the app won’t react on tapping and touching the screen and make the phone really hot. If you will try to reconnect the LG device it won’t change at all. Now we cannot use the app at all and in addition we will soon get a burn cause of this app. How is it possible to release the major update without properly testing. Yes, I have tried to delete the app and download it again, nothing changes. Phone is just a hot brick with not working app on a screen!!!!!

Developer Response ,

We are aware of the situation and currently investigating the reason.
In the near future, this issue should be resolved.
We do apologize for inconvenience!

wavves_collide ,

Garbage

This app is absolutely terrible and the developer is shameless. It forces ads down your throat despite you spending money on their hardware.

Treats customers terribly: I spent well over 2K€ on two premium OLED tv’s. I should NOT be getting ads in the tv remote app when I spent this much money.

Bad UX: The latest version of the app moves your tv remote controls down away from quick navigation in favour of showing you shows they wish to advertise you.

Unstable: The app loses connection every time it goes to the background for too long. Washing machines take a long time to refresh data, but if the connection is lost to LG’s servers, then it won’t update.

Pointless updates: the connection loss issue has existed for years, meanwhile this is easily the tenth redesign in that time. The issue is still not fixed.

Don’t buy anything LG, all they care about is money - I’m done with them, and you should be too.

Developer Response ,

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us via 1:1 support feature within the app or at thinq@lge.com. Thank you. ^LG

App Privacy

The developer, LG Electronics, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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