Zendesk Chat 4+
Chat with customers
Zendesk
Designed for iPad
-
- Free
Screenshots
Description
Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.
Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- Manage, monitor, and reply to visitor conversations from anywhere
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
- See who's online on your website in real-time and engage with new leads on your website
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Encourage better agent collaboration on the go with agent-to-agent chats
- Improve agent response time and reduce typing time with the shortcuts feature
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.co.uk/service/messaging/live-chat-software/
What’s New
Version 1.21.0
Minor fixes and performance improvements.
Ratings and Reviews
Broken
Last update broke it. Cant log on to see the chats. Just gets stuck on loading. Other then that it was a great app to take customers on the go.
Developer Response ,
This issue has been resolved and an updated version (1.15.0) has been published on the App Store. If you have any other problems with loading chats, please send an email to mobile.chat@zendesk.com so we can investigate it further.
Fix or remove
I have twice installed this app. After "loading visitors" it hanging up and do nothing!
Login fails
After latest update app hangs during logging in on Loading Visitors
App Privacy
The developer, Zendesk, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Zendesk, Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- 410 Townsend Street Suite 350 San Francisco California 94107 United States
- Phone Number
- +353 879884969
- mobile@zendesk.com
- Size
- 51.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Arabic, Bulgarian, Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- © 2018 Zendesk Inc.
- Price
- Free