وفرها - Waffarha ‪٤+‬

There are 2 main issues
First you have to make it easier to charge the account
Second I don’t have to call the call center to activate the codes

Downloaded the app to use on discount offer on lantern chocolate. Bought 3 coupons for 3 choc for 3 kids. The branch in Zayed no telephone number to confirm availability. First coupon is not working . There is only one choc available and they can’t confirm future availability as it’s an occasional itemreplenished at small amount weekly. Complained on app no response! Called app she said it’s a system can’t refund! You take chances until you collect the choc pieces! They don’t have to have a number to call on ! Put me on hold! Refund would take weeks on credit card . I opted for 24 refund on wallet to purchase anything and delete app! After agreeing a notification of 5 days to process it ! Terrible unreliable app

Forget the terrible user interface and the horrible app design. I’ve been trying to get a refund for over 15 days and I’m not getting anywhere. Their agents aren’t helpful and their policy doesn’t make any sense. I told them I can get a digital copy of all my accounts’ transactions so they can check my refund status and they said it has to be paper..so i have to take a trip to the bank to compensate for their incompetence and get a paper to help them figure it out instead of just reviewing my digital copy of the SAME thing. Would not recommend this app. Terrible experience.