AE + Aerie Middle East 4+

Every time I tried to add items to the bag the application stops and freezes.
I have tried several times to add items to bag on several occasions, I have Updated the app to last version, I have removed the app and installed it again but unfortunately it doesn’t work.

Dear, can you try to restart your device and also clear the cache for the app. if doesn't help Please send us your concern aeomobileapp@alshaya.com and the team will be happy to support you

For my 1st experience delivery is very fast package is ok products meet my expectations, just have to announce that you must return products to store by hand it’s better to announce that clearly before user takes purchase action or wasting user time browsing when user will not agree or able to return items to store directly It’s very inconvenient to discover that important information after purchasing this issue created bad impact for the brand and reduces the opportunity to build user loyalty and sales I also noticed very common customer complaints about size I think app need to inform user besides the size guidelines or maybe after product description that the American sizes generally are bigger than Europe sizes most customers are familiar with in meddle east socially in Egypt.

Thank you for your feedback. We appreciate your comments and will take them into consideration as we continue to improve our app. If you have any further questions or concerns, please don’t hesitate to contact us at aeomobileapp@alshaya.com.

I have a problem whenever i order from the app it doesn't do the checkout step i press checkout it keeps loading without any change but the website is better i don't face this problem

Hi, we apologize for this. Please send us your concern at aeomobileapp@alshaya.com along with the screenshot of the error you receive. This will be handled with utmost priority.