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Apple Support 4+
We’re here to help
Apple
-
- Free
Screenshots
Description
Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple ID password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in selected countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.
What’s New
Version 5.5.1
• Performance enhancements and bug fixes
Ratings and Reviews
wow. that Connor guy deserves a raise.
he helped me fix one of my biggest gaming problems: the audio. for some reason I couldn't hear the I game music or menu buttons or any audio thing in the games, but on other apps it worked fine. I asked apple support about it and Connor was there. he was brilliant, helped me all the way through it, and I got my audio back. (funny enough, he also had the same problem) the solution was turning off silent mode
Bad experience
I am really frustrated from the the way your personnel handled my issue. I have bought my devise(xs) just a year and a half ago. Since i bought it , it showed to be faulty device . Firstly, the face ID stopped working , it does not recognize me . Following, a problem of invisible line popped up( multi-touch) . To add insult to injury, the speakers were not functional properly, i can barely hear the other party on the phone .The issue was not just not the faulty device of your company. It was absolutely unprofessional and disrespectful to keep my issue unaddressed by your customer service representatives. I called a dozen of them and every time i call , i keep repeating the incident, i get promised to handle this problem but nothing happens and no one calls back . This keeps happening over and over again , totally overlooking the inconvenience your company has caused me . To be honest, this was not the after service i expected from the after sale of a company as reputable as yours. Paying that amount of money for this device , this is never the response i expected. Accordingly , i want a prompt action to be taken if you are really keen on having loyal customers. Not managing this problem will make me never recommend Apple devices, never
WORST experience no help no compensation NOTHING
I have the worst experience , i have i cloud 2T since 2022 … had iphone 13 pro max , backed up everything on icloud and even another back up on the laptop on itunes to make sure nothing gets lost since my photos are my life , my work and my kids memories so its a death issue for me …. After restoring the back up on my new iphone 14 pro max i noticed am missing photos , kept rechecking nothing lost almost 8000 photo and video from AUG 2022 till FEB 2023 including kids , famiky trips birthdays everything … devastated!! Contacted the support talked and emailed and NOTHING they cudnt do anything about it !! NOTHING .. now same thing is happening i have apple care for 2yrs cant change my phone because it isnt backing up all photos and videos !!! Senior support cant help !! I have been paying since 2022 monthly icloud storage and apple care and both are usless i lost 8000 memory and this is nothing for them they didnt even offer anything for an apology .. i still have a case with apple till the date .. NOTHING !!! Useless support
App Privacy
The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Apple Distribution International
- Size
- 39.3 MB
- Category
- Utilities
- Compatibility
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- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- Copyright © 2024 Apple Inc. All rights reserved.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.