The CIB Mobile Banking app just got even better and has been completely redesigned to offer a more intuitive, user-friendly, and secure banking experience!
Here's what's new:
**Sleek and Modern Design: Enjoy a fresh and intuitive interface for easy navigation of your finances.
** Enhanced Functionality: Access all your banking needs in one place, from managing Accounts, Cards, Investments, and Payments to Transfers. * Seamless Navigation: Find what you need quickly with streamlined menus and intuitive navigation.
** Benefits:
* Save Time: Manage your finances on the go, anytime, anywhere.
* Simplify Banking: Enjoy a more convenient and efficient way to bank.
* Gain Control: Take charge of your finances with easy-to-use tools and features.
** Features & Services:
* Easy Login: Use biometrics (fingerprint or face-ID) for quick access.
* Account Management: Open Accounts, view balances, accounts’ statements, transactions, and product details.
* Card Management: More control over your card management online, replace and stop cards, and activate cards.
* Credit Card Management: View credit cards’ balance, credit left to use, details, and transactions, and manage direct debit.
* Transfers: Instant money transfer inside Egypt, Transfer money within and outside Egypt, settle credit cards, and schedule one-time or recurring transfers.
* Payments: Bill & Charity payments.
* Products: Apply for credit cards, overdrafts, and loans.
* Investment: Manage your investment portfolio online, Buy/Sell Funds, Certificates/Time Deposits.
** Additional Services: Quick Cash, view statements, subscribe to e-statements, request chequebooks, locate branches/ATMs, currency converter, and more.
Download the CIB Mobile Banking app to manage all your banking needs conveniently in one place. Optimized for use with iOS 16.0 or later.
There are 3 main problems1) app authentication token is cached with ttl (no refresh token), sometimes I may get session expired when I just logged in2) many features still out in web which is bad experience (bonuses,historical statements)3) the work done in historical statements is really great specially the statistics shown but when i print from date ranges it don’t support multiple formats and force the pdf not as like as printing a specific month3) the export button in transactions tab is not linked with filter and this makes nonsense, as it should have export for the applied filter not a default of last two months
Developer Response
Dear Valued Customer,We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on App store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.
Missing a payment reference field
Samehvirus
Firstly, I believe the recent update represents a significant advancement. The app is now quicker and has a more modern feel. Both the user experience and interface have improved greatly. Nevertheless, I think an essential feature is still lacking.In the international transfer dialog, there is a purpose field. It is unclear whether this field will be used as a payment reference visible to the receiver or if it is simply collected by the bank.Some companies require customers to enter a specific payment reference when transferring money to them. This helps the companies track their payments efficiently, especially since they handle a large volume of transactions.I recommend including a description beneath the purpose field to clarify its intended use, and more importantly, enable users to set a reference payment that is visible to the receiver.
Developer Response
Dear Valued Customer,Please send us your mobile number and your inquiry in our email ( socialmedia.support@cibeg.com ) in order to assist.
Great Ui and finally we got a Face id logiiinnnnnn ❤️
Mo the one
“I would like to express my sincere gratitude to the development team for the amazing updates made to the app. All of my requests have been implemented perfectly, including the improved user interface and the addition of facial recognition login. The changes have been noticeable and have greatly enhanced my experience. Thank you for listening to my feedback and executing it with such professionalism. I wish you continued success and growth in the future.”
Developer Response
Thank you. We always aim to provide our customers with the best service.
Service Accessibility Issue Due to Unnecessary System Requirements
Hana father
I can no longer access the CIB application because it now requires iOS 16, while my phone is an iPhone 7. This is a service-related application, so I don’t understand why its use is being restricted to certain users. Many other banking apps continue to work efficiently without requiring higher operating systems. Even accessing the bank’s website through a mobile browser is no longer available. Why such rigidity and limitation?
Developer Response
Dear,We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on App store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.
Enhancements and Bug Fixes.
Version 3.2.1
The developer, Commercial International Bank (Egypt) S.A.E, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Commercial International Bank (Egypt) S.A.E.
Size
65.8 MB
Category
Finance
Compatibility
Requires iOS 16 or later.
iPhone Requires iOS 16 or later.
iPod touch Requires iOS 16 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
