Makwa | Laundry marketplace 4+

Best laundries online

Aly Eteiba

Designed for iPad

    • 3.4 • 51 Ratings
    • Free

Screenshots

Description

Makwa is the easiest and most convenient way to get your laundry done. We are an app that enables you to book laundry services on demand using your smartphone.

We have vetted our partner vendors and provided them with our proprietary software to manage their internal operations to track your clothing across every stage of the cycle so your always in control throughout the process.

Schedule a pickup or delivery for Iron, Dry Clean or Wash & Iron with the tap of a button. Choose from our 2-hour morning and evening pickup and delivery windows and that’s it, we’ll take care of the rest!

We’ll pick up your clothes in your personalized Makwa bags at your scheduled time. We work with highly vetted cleaning partners to handle your clothes and deliver them back to your door at the time you choose.

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How Makwa works:

Step 1: Download the app and create a Makwa account. Add your email address in your profile, save your address & select your special preferences. Browse the vendor options and select your preferred one. Not interested in browsing the vendor options; Makwa will select for you using the fast checkout. Our algorithm will assign you the highest rated vendor in your time selection.

Step 2: Your Makwa agent will arrive with your personalized bags to collect your clothes – feel free to inquire about anything related to the service

Step 3: Your clothes arrive at the vendors premises for processing. Our cleaning partners have decades of experience running their private laundromats and working for top hotels.

Step 4: Your clothes are returned clean and fresh at the scheduled delivery date.

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What Makwa offers:

- High-quality vendors
- Scheduled doorstep pickup and delivery throughout the week
- Personalized bags for order collection
- Order tracking throughout the cycle
- Personalized special preferences
- ratings and reviews
- Affordable and clear pricing
- Dedicated customer service
- Regular promotions and discounts

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Services:

- Clean & Iron
includes (dry cleaning, machine wash and hand wash services)
- Iron

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Currently serving:

- New Cairo
- Sheikh Zayed
- Maadi
- Sherouk/Madinaty

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If you don’t see your area on the list, click on email me on the app if you're area isn't covered on the map and we'll add you to go to our waitlist and you’ll will be the first to know when Makwa becomes available in your location.

What’s New

Version 3.0.1

- UI enhancements
- Vendor listing additions
- Vendor profile enhancements

Ratings and Reviews

3.4 out of 5
51 Ratings

51 Ratings

moataz271 ,

Idea - customer service and cost

CS replied properly - good idea - service provider not up to stander

Cost versus quality above average

Ibrahim6oct ,

Cloth damage

I actually liked the app idea and have been using it for almost 3 months on a weekly basis, couple of mistakes happened as not delivering the right clothes i sent but it got fixed.
But today i decided to stop using this app completely after damaging one of my shirts which is worth 1800EGP and they just offered a compensation of 600EGP
They take too long to respond to my message and no proper response.
So its sad the at they just ruin the user experience by deciding not to take care of the customer.
Not recommending to use it if you’ll send expensive clothes as they wont compensate you for their vendors mistakes. Seems they don't have any control over them and they don't take much care of you are upset or not.

TamerShaheen ,

App error

I have been using app for few months which was very helpful then they decided to take themselves out from follow up and now app ask you to deal directly for any issue with ironing shop. Now the shops when they collect laundry they always offer to leave app and deal directly with them
Also, the app did something weird last week as I placed order with the shop I deal with on weekly basis and all of sudden the order was directed to another shop and my order was messed up as both shops showed at my house, needless to say new shop was very rude in dealing. Unfortunately the app is no longer useful to me specially they ghosted after I reported issue two times

App Privacy

The developer, Aly Eteiba, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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