I can’t believe that every day i go through such a hassle to watch a single episode of any show. The TV app. Is so slow and for most of the new episodes which has been uploaded on the same day or the day before, it keeps loading and never work in the end, even though when i play the same episode from my mobile phone, it works perfectly in less than a second. So to watch an episode, i have to play it from my mobile phone and use Air play to view it on the TV screen, noting that i’m logged in with the same account on both the TV and the mobile phone, and both are connected to the same wifi ! Meanwhile Netflix, Prime videos, Watch it... etc. works perfectly, doesn’t even take a second to load! Was Shahid invented to be watched on mobile phones? Do i pay monthly subscription fees to keep using Airplay and keep repeating the parts i missed cause i got a phone call or my battery died?. In addition to how messy and unorganized the application is! Tbh it’s such a disappointed, specially that it’s owned by such a big and professional group like MBC.
Dear Issa, we deeply apologize regarding this matter, We want you to know that your complaint and feedback is a priority for us, and please contact us through the below email in order to assist you better.Customersupport@shahid.net