Orange Max it - Egypt

Name: Orange Max it - Egypt
Rating: 4.3 (130357 reviews)
Author: Orange Egypt

Manage your Line & Wallet

Only for iPhone

Free

130k Ratings
Age Rating

9+
Years
Chart

No. 8
Utilities
Developer

Orange Egypt
Language

EN
+ 1 More
Size

406.7
MB

iPhone

Discover Orange Max it Egypt! Your ultimate app for seamless telecom management, powerful Orange Cash, and a world of exclusive lifestyle & entertainment. Download today! "Orange Max it - Egypt: Your Ultimate Super App for Telecom, Cash, Offers, Shop & Lifestyle! Welcome to Orange Max it Egypt, the all-in-one app designed to help you get more from every day. With Orange Max it, you can manage your Orange services, use Orange Cash, make payments, discover rewards, enjoy exclusive offers, and access a growing world of digital experiences - All from One Super App. What Can You Do with Orange Max it? • Max it with Orange Services Manage your mobile, internet, home internet, roaming services, subscriptions, usage, balances, and accounts with ease. • Max it with Orange Cash Send and receive money, transfer funds, recharge lines, pay utility bills, and complete secure bill payments with Orange Cash. • Max it with Shop Shop the latest smartphones, accessories, wearables and smart devices, discover exclusive deals, and enjoy a seamless shopping experience with convenient payment options. • Max it with Personalized Offers Discover offers and promotions, and exclusive deals tailored to your plans and preferences. • Max it with Entertainment & Lifestyle Discover digital services, entertainment experiences, and lifestyle benefits designed to help you get more every day. • Max it While You Travel Activate roaming services, manage your travel needs, and stay connected wherever you go. • Max it with Rewards & Savings Unlock exclusive discounts, partner offers, and rewards that help you save more every day. • Max it with Your Favorite Tariff Plans Manage and customize your plans and packages including Orange PREMIER, FREEmax, Kart El Kebir, Alo, and more. Why Orange Max it? Because life is better when everything you need is in one place. From connectivity and payments to rewards, offers, and digital services, Orange Max it Egypt helps you do more, save more, and enjoy more, every day. Download Orange Max it Egypt Today and start maximizing every moment.

Ratings & Reviews

4.3

out of 5

130k Ratings

Terrible app not helpful at all.
05/07/2021
Soo000ola
Customer service over the phone and on chat seems they don’t understand anything about the services they are providing. They keep you on hold for years and come back with short in complete answers. Always have to escalate the complains to International office for true concern. Bad service it wasn’t like that before.

Developer Response
Thanks for your feedback and we are sorry for your experience, kindly send us your phone number and problem details through our official page on Facebook using the following link http://m.me/OrangeEgyptOfficial or through Twitter https://twitter.com/Orange_Egypt
Terrible app not helpful at all.
05/07/2021
Soo000ola

Customer service over the phone and on chat seems they don’t understand anything about the services they are providing. They keep you on hold for years and come back with short in complete answers. Always have to escalate the complains to International office for true concern. Bad service it wasn’t like that before.
Developer Response 08/07/2021
Thanks for your feedback and we are sorry for your experience, kindly send us your phone number and problem details through our official page on Facebook using the following link http://m.me/OrangeEgyptOfficial or through Twitter https://twitter.com/Orange_Egypt
Infinite Transitions in process on payment
23/11/2023
M Abdelmalek
I am using this app to recharge my credit balance online. In many occasions, this app failed to recharge my credit and shows transaction in process for around 2 or 3 hrs when I try again even from another phone. Your poor service forces us to travel to a nearby branch every time. You provide a critical service which is always failing 50% of the times without giving context about the real problem. Your app tells us to wait for 15 min before trying again but it is always the same result. It is a bad experience to give your users a wrong message and hope. Maybe it is time to switch to another provider who cares about his customers after being a customer here for around 12 years.

Developer Response
Thanks for your interest and we apologize for any problem. Would you send to us the username, number and details in a message on our official Facebook page through this link: http://m.me/OrangeEgyptOfficial or on Twitter through this link https://twitter.com/Orange_Egypt
Infinite Transitions in process on payment
23/11/2023
M Abdelmalek

I am using this app to recharge my credit balance online. In many occasions, this app failed to recharge my credit and shows transaction in process for around 2 or 3 hrs when I try again even from another phone. Your poor service forces us to travel to a nearby branch every time. You provide a critical service which is always failing 50% of the times without giving context about the real problem. Your app tells us to wait for 15 min before trying again but it is always the same result. It is a bad experience to give your users a wrong message and hope. Maybe it is time to switch to another provider who cares about his customers after being a customer here for around 12 years.
Developer Response 26/11/2023
Thanks for your interest and we apologize for any problem. Would you send to us the username, number and details in a message on our official Facebook page through this link: http://m.me/OrangeEgyptOfficial or on Twitter through this link https://twitter.com/Orange_Egypt
Steal and Run
17 Jun
Ali Meshrif
I am extremely disappointed with both the Orange app and the service behind it. When I accepted an offer that included a 40% bonus on my data package, the app rejected the offer because my balance was slightly insufficient. However, it still activated the original package without the bonus.The worst part is that once I recharged my account to complete the required amount, Orange automatically deducted the money but did not reactivate the promotional offer or grant the promised 40% bonus. In other words, I ended up paying extra for a benefit I never received.This process is confusing, misleading, and unfair to customers. The app does a poor job of explaining what will happen when there is insufficient balance, and the automatic deductions without honoring the original offer create the impression that customers are being taken advantage of.Orange should either reserve the offer until the balance is completed or clearly notify customers that they will permanently lose the promotion. The current system feels deceptive and reflects poorly on both the app’s design and Orange’s customer service

Developer Response
Hi! we're sorry for your disappointment. Your satisfaction matters to us, and we're here to help you. Please share more details about your experience so we can address it. Feel free to message us with your dial & details on:Facebook: http://m.me/OrangeEgyptOfficialTwitter: https://twitter.com/Orange_EgyptThank you for your feedback!
Steal and Run
17 Jun
Ali Meshrif

I am extremely disappointed with both the Orange app and the service behind it. When I accepted an offer that included a 40% bonus on my data package, the app rejected the offer because my balance was slightly insufficient. However, it still activated the original package without the bonus.The worst part is that once I recharged my account to complete the required amount, Orange automatically deducted the money but did not reactivate the promotional offer or grant the promised 40% bonus. In other words, I ended up paying extra for a benefit I never received.This process is confusing, misleading, and unfair to customers. The app does a poor job of explaining what will happen when there is insufficient balance, and the automatic deductions without honoring the original offer create the impression that customers are being taken advantage of.Orange should either reserve the offer until the balance is completed or clearly notify customers that they will permanently lose the promotion. The current system feels deceptive and reflects poorly on both the app’s design and Orange’s customer service
Developer Response 23 Jun
Hi! we're sorry for your disappointment. Your satisfaction matters to us, and we're here to help you. Please share more details about your experience so we can address it. Feel free to message us with your dial & details on:Facebook: http://m.me/OrangeEgyptOfficialTwitter: https://twitter.com/Orange_EgyptThank you for your feedback!
Terrible customer service
25/04/2025
Tino-ghobrial
Every time I have a problem and try to reach the customer service they never say anything helpful even though it’s not easy to reach them, all their offers are tricky and their entertainment apps are limited for a very short time not like other telecom companies that provides you with the same entertainment apps every month within the payment and not for only 3 or 6 months and after this short period the company takes the subscription fees automatically from your account ,lastly I had a problem with the signal so I reported it to their customer service and It’s been 3 weeks and no one reached me so I don’t recommend Orange to anyone

Developer Response
Hi! we're sorry for your disappointment. Your satisfaction matters to us, and we're here to help you. Please share more details about your experience so we can address it. Feel free to message us with your dial & details on:Facebook: http://m.me/OrangeEgyptOfficialTwitter: https://twitter.com/Orange_EgyptThank you for your feedback!
Terrible customer service
25/04/2025
Tino-ghobrial

Every time I have a problem and try to reach the customer service they never say anything helpful even though it’s not easy to reach them, all their offers are tricky and their entertainment apps are limited for a very short time not like other telecom companies that provides you with the same entertainment apps every month within the payment and not for only 3 or 6 months and after this short period the company takes the subscription fees automatically from your account ,lastly I had a problem with the signal so I reported it to their customer service and It’s been 3 weeks and no one reached me so I don’t recommend Orange to anyone
Developer Response 28/04/2025
Hi! we're sorry for your disappointment. Your satisfaction matters to us, and we're here to help you. Please share more details about your experience so we can address it. Feel free to message us with your dial & details on:Facebook: http://m.me/OrangeEgyptOfficialTwitter: https://twitter.com/Orange_EgyptThank you for your feedback!

We’re continuously improving your experience with new enhancements: Line information update easily through the app for your Consumer or Corporate lines Enhanced Performance.

Version 10.4.0 20 Sept

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Egyptian Company for Mobile Services S.A.E.
Size: 406.7 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Arabic
Age Rating: 9+

9+

Learn More

Contains
Health or Wellness Topics