Photo Recovery: Phone I Cloud 17+

No

Mohand

I am not able to unsubscribe!!

There is no support for this app and there is no one to contact here!

I tried the 3 day trial and did not like the app and cannot find the option of unsubscribing!

I need to know whether I am subscribed or not and it does not show it clearly any where! I have tried multiple things and I do not know if I am still subscribed or not

Réponse du développeur ,

Hello BigDesso,

Sorry for the bad experience you had, thanks a lot for your comments. We want to clarify your questions so that your experience with the product might change and it can help you save space and a lot of time. We do have the 3 day free trial which you can try all features free for 3 days. After the free trial period, Apple charges you the billing amount. It is impossible to get charged before or inside the free trial period. If you purchased an in-app purchase to activate some premium features and if you want to refund, then you can refund immediately. Refunded amount will be back to you soon. You can cancel your subscription to Photo Finder like any other App Store subscription: Go to Settings on your iPhone. Find View Apple ID in the iTunes & AppStores > your Apple ID name page. Then, tap Subscriptions > Photo Finder. Click on the Cancel Subscription button which is located at the bottom of the screen. We hope your questions are answered and you can continue to use Photo Finder. As a team we are trying to deliver best productivity products to make our user's lives' easier and productive. If you have any feedbacks we would like to hear, please contact us. We wish you a good day, thank you for choosing us.

Best Regards,

Photo Finder Team

Scam

Lets your recover content from your recently deleted items and they charge you for it. I can recover those myself. This is completely useless. They tchnically rob you for something you can do yourself!

Réponse du développeur ,

Hello Good/Samaritan,

Sorry for the bad experience you had, thanks a lot for your comments. We want to clarify your questions so that your experience with the product might change and it can help you save space and a lot of time. We are team of passionate people working towards empowering and helping users as a productivity tool. We understood that you didn't like the app or features but it doesn't allow anyone to make false accusations since there are over 1.8 million active users who are using it without a hesitation. We believe that there are some misunderstandings. We do have the 3 day free trial with a yearly plan which you can try all features free for 3 days. After the free trial period, Apple charges you the billing amount. It is IMPOSSIBLE to get charged before or inside the free trial period. All the payment process is handled by Apple. It is technically impossible for us to intervene. Don't be mislead by users who doesn't have information about Apple's auto-subscription process. If you selected any other plan that doesn't include the free trial such as the monthly plan; then you can access to premium features for a month without the free trial which is explicitly shown on the app. If you purchased an in-app purchase to activate some premium features and if you want to refund, then you can refund immediately. Refunded amount will be back to you soon. You can cancel your subscription to Photo Finder like any other App Store subscription: Go to Settings on your iPhone. Find View Apple ID in the iTunes & AppStores > your Apple ID name page. Then, tap Subscriptions > Photo Finder. Click on the Cancel Subscription button which is located at the bottom of the screen. We hope your questions are answered and you will update your review accordingly. As a team we are trying to deliver best productivity products to make our user's lives' easier and productive. If you have any feedbacks we would like to hear, please contact us. We wish you a good day, thank you for choosing us.

Best Regards,
Photo Recovery Team