Premium Card 17+

34ML

    • Gratuit

Captures d’écran d’iPhone

Description

Premium Card was launched in 2002 as the first zero-interest, bank-free installment card, developed to empower customers to break their boundaries and make purchases beyond their limit.
Seizing the opportunity to tailor a unique business model that serves both customers and stores, we create mutually-beneficial conditions through powering cardholders to optimize their shopping experiences; companies to enhance their business journeys and stores to maximize their business’s success.
Through our established partnerships with a large network of stores and business partners in over 2,500 outlets across Egypt, we offer cardholders the chance to make purchases on a 10-month installment period, on a wide selection of goods and services ranging from apparel, appliances, electronics, supermarket purchases, and much more, without any interest.

Nouveautés

Version 4.2.16

We're constantly working on improving the app experience and performance. This update brings performance, stability and usability improvements.
Thank you for your feedback and suggestions.

Notes et avis

4,4 sur 5
1,4 k notes

1,4 k notes

Maha skr ,

Minor improvements needed

You need to add a place where you can access or request the statement and also search shops by using location (even if by major malls)

Ossamaelzanaty ,

Scam alert

I encountered several issues with Premium Card that left me extremely dissatisfied. Firstly, I was unable to pay my installment through either the InstaPay app or the Fawry app. When I attempted to contact customer service for assistance, I found their IVR system to be the most confusing and unhelpful system I have ever experienced. There were no clear options to speak with a customer service representative.

Furthermore, a collection representative contacted me in an aggressive and unprofessional manner. Despite explaining that I was unable to make payments through the applications and providing screenshots of the errors, he was impolite and unhelpful.

After weeks of persistent attempts to reach customer service, I finally managed to get through to a representative. However, I was informed that I had contacted the wrong department to address my issue. When I tried to reach the correct department as instructed, no one answered my call.

The level of service I have received from Premium Card has been extremely disappointing, with a lack of assistance, unprofessional behavior, and a frustratingly ineffective customer service system. I hope these issues can be addressed promptly to prevent similar experiences for other customers.

Mohamed gad ,

Login Problem

After the latest update, I could not login to the app

Confidentialité de l’app

Le développeur 34ML a indiqué que le traitement des données tel que décrit ci‑dessous pouvait figurer parmi les pratiques de l’app en matière de confidentialité. Pour en savoir plus, consultez la politique de confidentialité du développeur.

Données utilisées pour vous suivre

Les données suivantes peuvent être utilisées pour vous suivre dans plusieurs apps et sites web appartenant à d’autres sociétés :

  • Données d’utilisation

Données n’établissant aucun lien avec vous

Les données suivantes peuvent être collectées, mais elles ne sont pas liées à votre identité :

  • Données d’utilisation

Les pratiques en matière de confidentialité peuvent varier, notamment en fonction des fonctionnalités que vous utilisez ou de votre âge. En savoir plus

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