Shahid - ﺷﺎﻫ‪ﺪ‬ 4+

The progress circle work well until the device display goes off. Waking up your device again to see the progress of the green circle would make it dysfunctional and you can’t tell if its still downloading or not. you need to keep the device screen on all the time for the download to work.
This is happening on iPad on all of latest versions. Please fix this

Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem.

Please reach us anytime at care@shahid.net

We would like to hear from you again after solving your issue.

I can’t believe that every day i go through such a hassle to watch a single episode of any show. The TV app. Is so slow and for most of the new episodes which has been uploaded on the same day or the day before, it keeps loading and never work in the end, even though when i play the same episode from my mobile phone, it works perfectly in less than a second. So to watch an episode, i have to play it from my mobile phone and use Air play to view it on the TV screen, noting that i’m logged in with the same account on both the TV and the mobile phone, and both are connected to the same wifi ! Meanwhile Netflix, Prime videos, Watch it... etc. works perfectly, doesn’t even take a second to load!
Was Shahid invented to be watched on mobile phones? Do i pay monthly subscription fees to keep using Airplay and keep repeating the parts i missed cause i got a phone call or my battery died?. In addition to how messy and unorganized the application is! Tbh it’s such a disappointed, specially that it’s owned by such a big and professional group like MBC.

Dear Issa, we deeply apologize regarding this matter, We want you to know that your complaint and feedback is a priority for us, and please contact us through the below email in order to assist you better.

Customersupport@shahid.net

This is the worst streaming application I have ever used! It NEVER pairs with the Apple TV. We have to try like 10 times to pair it until one attempt is successful. When an episode ends and the following one starts, you have to pair it from scratch and keep trying another 10 times and so on.
My husband signed up from his phone with his Facebook account, so it only signs in from his phone — I am unable to use the app with his account because we do not have the option to change settings to email and password.
Lastly, we cannot sign into the app. For some reason it says we are signed out and whenever we click sign-in it takes us to a blank page. Won’t be renewing subscription as the service is infuriatingly bad. We end up losing our tempers and frustrated whenever we try using Shahid. Fix the app first then make it available to people second, especially that there are monthly subscription fees that we are simply not benefiting from.

Dear Menna, you can AirPlay any SHAHID content simply by mirroring your screen following the below steps:
Swipe up from the bottom bezel onto the screen to bring up Control Center.
Tap Screen Mirroring.
Tap the device you'd like to AirPlay to.

kindly note that we are working to support Apple TV as soon as possible.

Please follow the below steps on your mobile after closing the background applications:

1. Uninstall and reinstall SHAHID APP
2. Update the iOS to the latest version

Then you can try to login to your account and if the issue continued please contact us on this email: customersupport@shahid.net to help you further.