Souhoola - سهول‪ة‬ ‪٤+‬

The most seamless purchase experience. Registration is seamless, and checkout doesn’t take more than seconds and overall experience is outstanding.

Dear Souhoola Customer,
Thank you for your rating and the trust you have placed in us. Your satisfaction is our top priority, and we are thrilled to have met your expectations. We understand that trust is the foundation of any successful relationship.
If you have any further feedback or need assistance, , please do not hesitate to reach out on the application chat or call us on 15227.

Logging in the app with applying all required information and instructions but not activated then I contacted customer service but to no avail nb their response for my issue
1- “ the activation order confirmation need to more images and data about any license or card as well as the images that I already sent ( Personal ID & medical credit card ) nb this instruction doesn’t exist/unavailable on Souhoola app during logging/entry data .

2- I asked them to determine the mean time (period) to solve my issue (login again )MTTR but they don’t have any answer !!!!!!

Dear Souhoola Customer,
We’re sorry, your request to join Souhoola has been rejected based on the information that you fulfilled while the applying process and the terms and conditions of Souhoola, and it’s a 100% systematic process.
For further information, please do not hesitate to reach out on the application chat or call us on 15227.

I registered a year ago. I mistakenly missed a document while registering and has been locked. I contacted call center and i was told to try again after 6 months. Now it’s a year so I contacted them again to be told that there is no time limit for being unlocked. It will be subject to the management only.

So i will remove the application and use other that offer more credibility.

Dear Souhoola Customer,
We’re sorry, your request to join Souhoola has been rejected based on the information that you fulfilled while the applying process and the terms and conditions of Souhoola, and it’s a 100% systematic process.
For further information, please do not hesitate to reach out on the application chat or call us on 15227.