Souhoola - سهولة

Name: Souhoola - سهولة
Rating: 4.6 (15667 reviews)
Author: Souhoola

خدمات مالية

مجاني

١٦ ألف من التقييمات
الأعمار

⁧١٨+‬
سنوات
الفئة

خدمات مالية
المطور

Souhoola
اللغة

AR
لغة واحدة
الحجم

231.4
م.ب.

اشتري و قسط اللي نفسك فيه مع تطبيق سهولة.حمل التطبيق و هيجيلك حد ائتماني تقدر تستمع بيه في الشراء من مجموعة من افضل المحلات و الماركات.

التقييمات والمراجعات

٤٫٦

من أصل ٥

١٦ ألف من التقييمات

Awful Experience
01‏/11‏/2025

S7S ###
Your app is totally unstable and keep crushing all the time, and doesn’t open up most of the time.Moreover, i had to pay the full internet of a purchase despite being during a triple zero offer due to a mistake by your accounting department and you kept blaming the store despite being the only responsible for that, it’s been months and i still didn’t get my money back, and customers protection couldn’t solve it as as Souhoula is under the category of consumer financing and this has to be figured out by filing a case which will cost more than the money they owe me.This is fraud.Also, so many offers are fake, like the one with Jumia, which was announced on all media, however interest also apply and you count on people who don’t calculate the installment amount and just click the button depending on the credibility of the offer, unfortunately this app could have been a great one if it wasn’t for the poor management.

استجابة المطور
Dear Souhoola Customer, We sincerely apologize for any unfortunate experience you had with Souhoola. Could you please share with us more details and the registered phone number so we can address this immediately on the application chat or call us on 15227.
Awful Experience
01‏/11‏/2025

S7S ###

Your app is totally unstable and keep crushing all the time, and doesn’t open up most of the time.Moreover, i had to pay the full internet of a purchase despite being during a triple zero offer due to a mistake by your accounting department and you kept blaming the store despite being the only responsible for that, it’s been months and i still didn’t get my money back, and customers protection couldn’t solve it as as Souhoula is under the category of consumer financing and this has to be figured out by filing a case which will cost more than the money they owe me.This is fraud.Also, so many offers are fake, like the one with Jumia, which was announced on all media, however interest also apply and you count on people who don’t calculate the installment amount and just click the button depending on the credibility of the offer, unfortunately this app could have been a great one if it wasn’t for the poor management.
استجابة المطور 04‏/11‏/2025
Dear Souhoola Customer, We sincerely apologize for any unfortunate experience you had with Souhoola. Could you please share with us more details and the registered phone number so we can address this immediately on the application chat or call us on 15227.
Terrible experience and customer service
30‏/12‏/2024

Omarm231
I had an awful experience with Shoola, and I wouldn’t recommend this app to anyone. Despite providing all the required documents, including my medical insurance and car license—which were perfectly in order—and following every step they requested, they rejected my application with no explanation. They were the ones who estimated my limit, yet after wasting my entire day with their representative for onboarding, I got nothing but a rejection.To make matters worse, their customer service was unhelpful and dismissive. When I asked for an explanation, the representative kept blaming my iScore, even though I’ve never had a credit card or taken out a loan in my life. Their excuses were baseless, and it was clear they didn’t have a clue about the actual issue.

استجابة المطور
Dear Souhoola Customer, We’re sorry, but your request to join Souhoola has been rejected based on your personal information, company polices, terms and conditions. For further information, please do not hesitate to reach out on the application chat or call us on 15227
Terrible experience and customer service
30‏/12‏/2024

Omarm231

I had an awful experience with Shoola, and I wouldn’t recommend this app to anyone. Despite providing all the required documents, including my medical insurance and car license—which were perfectly in order—and following every step they requested, they rejected my application with no explanation. They were the ones who estimated my limit, yet after wasting my entire day with their representative for onboarding, I got nothing but a rejection.To make matters worse, their customer service was unhelpful and dismissive. When I asked for an explanation, the representative kept blaming my iScore, even though I’ve never had a credit card or taken out a loan in my life. Their excuses were baseless, and it was clear they didn’t have a clue about the actual issue.
استجابة المطور 02‏/01‏/2025
Dear Souhoola Customer, We’re sorry, but your request to join Souhoola has been rejected based on your personal information, company polices, terms and conditions. For further information, please do not hesitate to reach out on the application chat or call us on 15227
Low login instructions & Poor customer service
12‏/09‏/2022

Zaky Gamal
Logging in the app with applying all required information and instructions but not activated then I contacted customer service but to no avail nb their response for my issue1- “ the activation order confirmation need to more images and data about any license or card as well as the images that I already sent ( Personal ID & medical credit card ) nb this instruction doesn’t exist/unavailable on Souhoola app during logging/entry data . 2- I asked them to determine the mean time (period) to solve my issue (login again )MTTR but they don’t have any answer !!!!!!

استجابة المطور
Dear Souhoola Customer,We’re sorry, your request to join Souhoola has been rejected based on the information that you fulfilled while the applying process and the terms and conditions of Souhoola, and it’s a 100% systematic process.For further information, please do not hesitate to reach out on the application chat or call us on 15227.
Low login instructions & Poor customer service
12‏/09‏/2022

Zaky Gamal

Logging in the app with applying all required information and instructions but not activated then I contacted customer service but to no avail nb their response for my issue1- “ the activation order confirmation need to more images and data about any license or card as well as the images that I already sent ( Personal ID & medical credit card ) nb this instruction doesn’t exist/unavailable on Souhoola app during logging/entry data . 2- I asked them to determine the mean time (period) to solve my issue (login again )MTTR but they don’t have any answer !!!!!!
استجابة المطور 11‏/10‏/2023
Dear Souhoola Customer,We’re sorry, your request to join Souhoola has been rejected based on the information that you fulfilled while the applying process and the terms and conditions of Souhoola, and it’s a 100% systematic process.For further information, please do not hesitate to reach out on the application chat or call us on 15227.
Disrespectful - Unprofessional
05‏/07‏/2025

Hussein Y. A.
The personnel you have at your activation points are lazy, disrespectful, and not willing to either help or even work for that matter. Especially, the one at Mall of Egypt. I will not be using your services. If you are like this when activating an account; what would you be like if there is an actual issue?I took my documents and left without activating the account. And, I hope more people get to see the true face behind the app and branding. They will find it’s all a lie!

استجابة المطور
Dear Souhoola Customer, We sincerely apologize for any unfortunate experience you had with Souhoola. Could you please share with us more details and the registered phone number so we can address this immediately on the application chat or call us on 15227.
Disrespectful - Unprofessional
05‏/07‏/2025

Hussein Y. A.

The personnel you have at your activation points are lazy, disrespectful, and not willing to either help or even work for that matter. Especially, the one at Mall of Egypt. I will not be using your services. If you are like this when activating an account; what would you be like if there is an actual issue?I took my documents and left without activating the account. And, I hope more people get to see the true face behind the app and branding. They will find it’s all a lie!
استجابة المطور 07‏/07‏/2025
Dear Souhoola Customer, We sincerely apologize for any unfortunate experience you had with Souhoola. Could you please share with us more details and the registered phone number so we can address this immediately on the application chat or call us on 15227.

نواصل تطوير التطبيق لنمنحك تجربة أفضل: • إطلاق ميزة الكاش باك الجديدة – اكسب واستمتع بمزايا إضافية. • أيقونة خاصة بشهر رمضان احتفالًا بالشهر الكريم. • تحسينات في الأداء وزيادة استقرار التطبيق. • إصلاحات عامة وتحسينات لتجربة أكثر سلاسة.

الإصدار: 4.1.8

25 فبراير

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الحجم
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اللغات
التصنيف العمري
حقوق النشر

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Souhoola - سهولة

خدمات مالية

التقييمات والمراجعات

ما الجديد

الإصدار: 4.1.8

خصوصية التطبيق

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