Swvl - Daily Bus Rides 4+

Swvl Inc.

Conçu pour iPad

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Captures d’écran

Description

Where comfort, affordability, and reliability meet in one transportation app⁠—Swvl is the ultimate solution to premium and safe rides in Egypt and Kingdom of Saudi Arabia

The Swvl app is an online platform, trusted by millions of people, that provides inter and intra city affordable rides every day. Get access to thousands of daily comfortable rides and make commuting as easy as a click of a button.

- 5 Million people around the globe use Swvl regularly
- 16000+ reliable rides every day in more than 115 cities
- 75000+ bus stations across the cities

Swvl Daily -
Move around in your city effortlessly while saving up on your transportation costs. Whether you need a flexible ride to class, or fixed daily rides to work, or a last-minute ride from the nearest stop to run errands—Swvl makes hassle-free intra city commute possible in Cairo, Alexandria, Karachi, Lahore, Islamabad, Faisalabad, Nairobi, Amman, Buenos Aires and Santiago. Enjoy comfortable bus rides that operate at fixed stations and timings, and make your daily commute easier and better at the best price.

Swvl Travel -
Book your comfortable bus rides, whether it’s for a quick vacation or a long commute. Swvl Travel connects cities together with a network of hundreds of stations across megacities so that you can travel from the nearest station and arrive at your destination hassle-free.

Swvl Charter -
So, you’re planning a weekend getaway, family picnic, or a corporate trip—the question is, how do you get there comfortably while keeping the cost down? This is where Swvl comes in. With experienced captains, on-request vehicle inspection, and constantly available customer support, we’ll make sure you’re always taken care of. Request a private bus all for yourself that can take you anywhere in the country.

App -
The Swvl app is super easy to use. All you need to do is turn on location settings and enter your destination, the app will show you all available stations and timings. Once you pick your perfect ride, Swvl will show you a google maps link with directions to go meet your captain at your chosen station.

Safety -
All Swvl rides are tracked and monitored on the app to ensure the best quality, and all Swvl Captains are well-trained and punctual. The Swvl Support Team is available 24/7 to take care of your concerns.

Affordability -
Swvl is considered 70% more affordable than other options, also, you can find your first ride promo code in the app as a small welcome gift.
Earn Swvl credits easily by referring Swvl to your friends and sharing your code.
Pro tip: Subscribe to a Swvl Package and it will give you the maximum discount in your city.

Swvl Business -
If you’re a decision-maker in your business and want to add transportation benefits for your employees, you’re at the right place. Swvl Business will tailor and optimize safe bus rides or car rides for your employees so that you can add the benefit of transportation at a minimal cost. Please send us an email at business@swvl.com and one of our Swvl Experts will contact you shortly.

Download the Swvl app and start Swvl-ing your way across cities.

Nouveautés

Version 6.6.3

Hey Swvlers! We’ve supercharged our post-trip feedback, and it’s lit!

New Features:
- Better UX: Smoother and more intuitive!
- Clearer Issue Selection: Pinpoint Ride, Vehicle, Safety, Captain, Payment issues with ease.
- No Restrictions on Issue Selection: Select all relevant issues on your trip, across the different issue types!
- Automated Ticket Creation: Certain issues, we proactively handle it!

Your feedback = better rides! Update now and let’s roll smoother than ever!

Squashed some tiny bugs too!

Notes et avis

4,7 sur 5
48,1 k notes

48,1 k notes

gogo mda ,

Terrible experience, terrible customer service

You can never rely on them
Drivers don’t stop where they should, they don’t call to let you know where they stopped when they miss the station and they don’t even pick up
And when you reach out to their customer service, you get no help by any means. One or the trips which was from cairo to dahab, the driver didn’t even show up, i called him and he didn’t answer, reached the support, An agent told me that the driver even hung up on him and he (the customer service) hung up on me after and no one is responding to my messages and i missed my hotel booking and had to take the following day off as it was a working day for me and there wasn’t another trip until 7 hours later which was after midnight
The worst service and the worst support. I would never recommend them

🌹🌷nanoo🌷🌹 ,

HORRIBLE EXPERIENCE

Lately, I had the most horrendous experience with Swvl. The last time I booked a ride from Cairo Hosary to Mansoura, I arrived at the meeting point nearly an hour early. However, the driver didn’t show up, and the car didn’t appear on the app. I called the driver, but he didn’t answer. When he finally did answer exactly seven minutes past the scheduled time he said that he had already arrived a long time ago and left so be did all this in only seven minutes ??!! . Despite this, they still took my money from my credit. When I reported this to customer service, their response was simply, "We are really sorry." When I requested a refund, they said no and refused to provide one. So basically they stole my money. Unfortunately, this is not the first time something like this has happened. On one occasion the driver refused to drop me off at the specified location. Another time, the driver was really late. Another time, the driver refused to turn on the AC, even though it was supposed to be included. Swvl is a very bad company with horrible service.

Mo Banna ,

The third bad experience in a row with SWVL

This time I booked a trip from Dahab to Cairo and I went to the meeting point in Dahab before my ride starts with 10 minutes, the driver didn’t answer for 20 minutes while the app showed bus arrived and trip starting.

I texted SWVL customer service and they said “We are sorry and we will take the proper actions to avoid such cases happening again. You will be refunded and you can book a new ride.

My previous experience was that I booked a trip from Cairo to Dahab, they canceled my trip and booked me another one that should move 2 hours early. i was randomly checking the app to review my trip when i suddenly found my trip canceled and i should get prepared to catch the new trip as it’s moving two hours early than the one I booked. And for sure the new trip they booked for me was more expensive.

Another bad experience happened before with SWVl captain who should take us from Cairo to Dahab. He arrived to the meeting point 1 hour late and he didn’t know any thing about the road or about using SWVl app. We, the passengers, had to open google maps from our phones the whole way to Dahab.

Honestly I highly don’t recommend traveling with SWVL. They are unprofessional, irresponsible and you can’t rely on them as they don’t respect their customers and the trust we give them.

Confidentialité de l’app

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