CloudTalk Go 4+

Name: CloudTalk Go
Rating: 1.7 (3 reviews)
Author: CloudTalk.io

CloudTalk.io

- 1,7 • 3 valoraciones

- Gratis

Descripción

Stay connected to your customers while on the go. CloudTalk Go lets you have a first-rate international call center in your pocket. Handle calls and get business done anywhere, anytime.

CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using a powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions.

Whether you receive a high volume of calls or just a few, CloudTalk will fully adapt to your business’s requirements.

Transform your productivity with CloudTalk Go’s contact management

Features:

- World-class design
- Native calling experience
- SMS with templates
- MMS with templates
- WhatsApp Inbound Messages
- Call transferring
- Emotion rating
- Contact tags
- Call notes
- Voicemail
- Call tracking
- Call recording
- Call summary
- Call history
- Improved filtering
- Contact overview
- Mute function, on-hold option, loudspeaker
- Add/Edit Contacts

International Numbers
Acquire international numbers from 160 countries.

Advanced Integrations
CloudTalk Go records and syncs everything. It's backed up by all your favorite tools. Your call activity is tracked even when you aren’t actively working. Once you come back, you can use advanced call center analytics to measure customer communication.

Intuitive design
CloudTalk Go has a world-class design that is pleasing to navigate through. Plus, it fits right in your pocket.

Categorize Your Calls
Improve user and operator experience with advanced call monitoring and efficient statistical tools. Assign individual tags, notes, and emotion ratings for your customers.

Advanced Features
CloudTalk is constantly upgrading and improving to meet the demands of our users.

Instant Access from Anywhere
Get business done from wherever you are. The CloudTalk system is extremely easy to set up. You can start handling phone calls in less than 5 minutes.

Flexibility and Scalability
With CloudTalk, it's easy to manage both a high and low volume of calls. Quickly scale up or down to meet demand.

Guaranteed Security
24/7 monitoring, data encryption, anonymity, and data erasing are guaranteed by default.

Convenient Billing Model
No expenses are incurred by installation. Hardware and license fees are applicable in certain cases.

Sign up for CloudTalk Go at https://www.cloudtalk.io/signup/.

16 dic 2024

Versión 4.9.4

The new version includes essential bug fixes and improvements for an enhanced user experience.

1,7 de 5

3 valoraciones

It’s ok

You should configure in the application that it can be flipped, for example when one puts the iPad on its side. It would be useful.

We apologize for any difficulties you may have experienced with our product. We take all feedback seriously and are working to address your concerns.

It makes me mad

Most of the time there are issues with picking up the call. When I text them they say to check my internet connection but it's a problem with their app

Avoid

Doesn’t work on iPhone and I doubt if it’s works on other phones. Just doesn’t work AT ALL

Dear user, we are really sorry you experienced all these bugs. It sounds like disappointing experience. We would like to let you know that the team rebuilt the app completely from the ground up. Please try upgrading the app to the latest version (the minimum 3.1.20). If you experience any further issues, please reach us on support@cloudtalk.io. We are happy to assist you.

El desarrollador, CloudTalk.io, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.