ConnectMe Customer 4+

2ConnectMe Limited

    • Gratis

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Descripción

ConnectMe Customer empowers you to share your own Mac OS desktop screen, keyboard mouse control with remote service staff.

Empowers anyone to perform online service to earn incomes on internet.

2ConnectMe provides all the advanced digital tools to perform online services
- video, voice, chat, screen sharing, co-browse,
- recording video, voice chat conversation,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own live chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.

2ConnectMe Live Chat platform is composed of Agent and client customer apps. This app is particularly for client customer to share the local Mac OS screen, desktop keyboard mouse control to remote service staff, i.e. agent side. Agent app is working on a normal browser without installation needed.

Quick Start
1. For 2ConnectMe agent, i.e. service staff, it requires to register a new account for 2ConnectMe agent with email address.
https://www.2connectme.com -> Sign Up Free
2. Logon and keep "ONLINE" status of 2ConnectMe agent after successful registration above.
3. Download and get installed of this app on Mac OS.
4. Start this app and use the agent email address to connect to service staff.
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/

FAQ:
2ConnectMe Agent setup in 5 minutes
https://www.2connectme.com -> Documentation -> New Account Setup -> Basic Setup in 5 minutes.
https://www.2connectme.com/index.php/documentation/starts-to-serve-customers-in-5-minutes/

2ConnectMe Agent remote control customer desktop
During live chat
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControlLiveChat

Unattended control mode while customer is away from PC desktop
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControlUnattendedControl

Gestures
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#gestures

Agent and customer local keyboard layout must be the same
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControl

2ConnectMe Customer Usage Info
https://www.2connectme.com -> Get Started -> Remote Control of customer desktop
https://www.2connectme.com/index.php/documentation/setup-remote-control-customer-desktop/

Setup Short Code (Access Number in Settings)
https://www.2connectme.com -> Documentation -> Control Customer Desktop -> Setup Access Number in Public / Private chat room
https://www.2connectme.com/index.php/documentation/setup-access-number-in-public-chat-room/

Novedades

Versión 1.1.4

1) New Unattended Control mode allowing remote service staff agent, ConnectMe Agent app, to control local desktop keyboard mouse.
2) New video recording function in service staff agent, ConnectMe Agent app.

Privacidad de la app

El desarrollador, 2ConnectMe Limited, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.

No se recopilan datos

El desarrollador no recopila ningún dato en esta app.

Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información

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