Customer App - Zoho Assist

Name: Customer App - Zoho Assist
Rating: 2.4 (82 reviews)
Author: Zoho Corporation

Utilidades

Gratis

82 valoraciones
Clasificación por edades

4+
Años
Categoría

Utilidades
Desarrollador

Zoho Corporation
Idioma

ES
y 18 más
Tamaño

53,9
MB

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician. 1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session. 2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key. 3. You can then share your screens with the technician at the other end. 4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications. 5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time. 6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time. 7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option. Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.

Valoraciones y reseñas

2,4

de 5

82 valoraciones

Estafa
31 jul
ARRIBAESPAÑAMIERDA
Se hacen pasar por asistentes de Amazon

Respuesta del desarrollador
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
Estafa
31 jul
ARRIBAESPAÑAMIERDA

Se hacen pasar por asistentes de Amazon
Respuesta del desarrollador hace 3 d
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
ESTAFADORES
22 jul
JDS🕺🏼
Intentaron ahora mismo a estafarme 220€ ladrones voy hacer una denuncia a la policía ahora mismo.

Respuesta del desarrollador
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
ESTAFADORES
22 jul
JDS🕺🏼

Intentaron ahora mismo a estafarme 220€ ladrones voy hacer una denuncia a la policía ahora mismo.
Respuesta del desarrollador 31 jul
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
Estafadores
6 jul
Cabronazoszosziszos
Me quisieron estafar dinero ya los denuncie

Respuesta del desarrollador
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
Estafadores
6 jul
Cabronazoszosziszos

Me quisieron estafar dinero ya los denuncie
Respuesta del desarrollador 8 jul
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
ESTAFA
29 jun
carlita 888
Estafan haciéndose pasar por el Servicio de Atención al Cliente de AMAZON

Respuesta del desarrollador
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html
ESTAFA
29 jun
carlita 888

Estafan haciéndose pasar por el Servicio de Atención al Cliente de AMAZON
Respuesta del desarrollador 1 jul
Hi, sorry for the inconvenience caused. Zoho Assist is a legitimate remote-support app and isn’t affiliated with any scammers. Unfortunately, scammers sometimes impersonate brands and try to misuse remote tools. Please never install or join a remote session at someone else’s request unless you initiated the support case and trust the party. We also display in-app safety notices. Please review them before accepting or joining any session. We investigate abuse and suspend offending accounts. Report abuse here: https://www.zoho.com/assist/report-a-scam.html

With this update, the Zoho Assist Customer app brings improved connection stability, more reliable file transfers, and enhanced security for a safer remote support experience.

Versión 1.11 16 jul

Datos vinculados contigo

Los siguientes datos pueden recopilarse y vincularse con tu identidad:
- Datos de contacto
- Contenido del usuario
- Identificadores
- Datos de uso
- Diagnósticos

Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información

Accesibilidad

Ficha técnica

Tamaño: 53,9 MB
Categoría: Utilidades
Compatibilidad: Requiere iOS 15.0 o posterior.

iPhone
Requiere iOS 15.0 o posterior.

iPad
Requiere iPadOS 15.0 o posterior.

iPod touch
Requiere iOS 15.0 o posterior.

Apple Vision
Requiere visionOS 1.0 o posterior.
Idiomas: Español y 18 más

Español, Alemán, Búlgaro, Cachemiro, Chino simplificado, Chino tradicional, Coreano, Francés, Hebreo, Inglés, Italiano, Japonés, Neerlandés, Persa, Polaco, Portugués, Sueco, Urdu, Árabe
Edad: 4+

4+

Más información

Contiene
Mensajería y chat
Proveedor: Zoho Corporation

Zoho Corporation se ha identificado como comerciante de esta app y ha confirmado que este producto o servicio cumple la legislación de la Unión Europea.

Dirección
4900 Hopyard Rd
Suite 310
Pleasanton California 94588
Estados Unidos

Número de teléfono
+91 9952938826

Correo electrónico
ashokr@zohocorp.com