LiveChat - Support & Sell 4+

Text, Inc

Diseñado para iPad

    • Gratis

Capturas de pantalla

Descripción

LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times.

Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.

30,000+ companies around the world can’t be wrong!

Powerful customer service software close at hand:

- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles

And more!

_________

Install LiveChat to:

1. Solve customer problems in a flash

Instant answers in real-time. Fast for your team, fast for the customer.

See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.

2. Support smarter, not harder

Make the most of automation.

Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.

3. Solve tickets anytime, anywhere

Manage complex cases inside your iOS app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.

4. Close more sales

Collect and qualify leads without a hitch and boost your sales opportunities.

Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.

5. Cut costs

Increasing headcount is not the answer.

Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.

_________
Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.

Novedades

Versión 2.27.3

What's new:
- Technical improvements

Privacidad de la app

El desarrollador, Text, Inc, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.

Datos usados para rastrearte

Los siguientes datos pueden usarse para rastrearte en apps y sitios web propiedad de otras empresas:

  • Datos de contacto
  • Identificado­res

Datos vinculados contigo

Los siguientes datos pueden recopilarse y vincularse con tu identidad:

  • Datos de contacto
  • Contenido del usuario
  • Identificado­res
  • Datos de uso
  • Diagnósticos

Datos no vinculados contigo

Los siguientes datos pueden recopilarse, pero no se vinculan con tu identidad:

  • Datos de contacto
  • Diagnósticos

Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información

Más de este desarrollador

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