Autopay - Park & Charge 4+

Name: Autopay - Park & Charge
Rating: 2 (14 reviews)
Author: Autopay Technologies AS

Autopay Technologies AS

- 2,0 • 14 arviota

- Ilmaiset

iPhone-näyttökuvat

Kuvaus

Autopay - Park & Charge is your ultimate solution for seamless parking and EV charging. By revolutionising the parking industry through digitisation, we eliminate the hassles and inconveniences from your parking experience. Our customer-friendly app, powered by automatic licence plate recognition, ensures a smooth and hassle-free experience for all users!

Based in Oslo, Norway, Autopay Technologies AS is a software company dedicated to creating the world's best parking management system. We strive to redefine how parking and charging are managed, in order to be more customer-friendly!

Autopay - Park & Charge:
- Pay for parking and EV charging, directly from your phone.
- Easy and quick profile registration.
- Easy management of your vehicles, allowing you to add and edit your information.
- Add two different payment cards for added flexibility.
- Pay only for the duration of your charging session, with the freedom to stop charging while continuing to park.
- Map displaying all Autopay parking and charging spots
- See your agreements and customer clubs
- Find and download receipts effortlessly.
- Search and pay for vehicles retrospectively.

With Autopay, you can enjoy our services in major cities such as Oslo, Stockholm, Copenhagen, Helsinki, and many more. Discover detailed information about parking rates and EV charging within our app.

11. maalisk. 2024

Versio 1.0.9742

- New visual elements.
- Improved handling of failed EV transactions.
- Updated list of preferred countries.
- Fixed an issue where receipts showed incorrect dates.
- Bug fix for the display order of receipts.

2,0/5

14 arviota

Take money, do nothing

€1 per email receipt? Seriously? You’re masters in making money from air!

Why is there no Apple Pay in payment options?

BTW, why should I type the license plate number every time I want to check unpaid parking? I already added it to my profile.

Okay’ish

Works fine when there’s a screen when entering garage so I know the parking started. Today I luckily saw a small autopay logo on some sign so I didn’t pay with Parkman and get charged twice.
You ABSOLUTELY should add notifications to the app so the customer gets notified when parking starts to avoid this.

Bad Customer Service + Misleading Adverts

I only downloaded the app because of a promo for 5 free parking hours. I followed the instructions and signed up for an account during my visit. However when I left 4 hours later, I was asked to pay almost €15.

When I contacted support, they said that I had to add my card details and sign up to automatic payments to get the free 5 hours. This wasn’t indicated to me in anyway during the sign-up process. Only in the small text of a sign I saw on my way out of the car park.

What’s worse is that when I asked if I could do those steps now, they said that it is too late. Apparently I had no choice but to pay the extra 15 euros.

I was eager to give this app a chance as its features sound convenient but I should have listened to the other reviews. Deleted my account and will stick to the other apps and ticket machines in future.

Kehittäjä (Autopay Technologies AS) ilmoitti, että apin tietosuojakäytänteet voivat sisältää tietojen käsittelyä alla kuvatulla tavalla. Katso lisätietoja kehittäjän tietosuojakäytännöstä.