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MyTelenet 4+
The all-in-one app
Telenet
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Check your usage, Wi-Fi and bill easily, from anywhere, with the MyTelenet app.
Convenient, because it's all in one place. That means never having to search again, and always being up to date on the latest news about your monthly plan, services, products and more. That's the MyTelenet app!
Check your usage
- Track how much mobile data and how many texts and minutes you have used so far.
- Find out when your internet usage will be reset to 0%.
- Choose additional control by configuring usage notifications.
Improve your Wi-Fi network
- Check your network and be immediately aware of an internet problem.
- Solve Wi-Fi problems in no time by diagnosing your network.
- Make your Wi-Fi coverage giga-fast everywhere by ordering a Wi-Fi pod.
- Give your guests instant access to your network with Wi-Fi Sharing.
- Measure your internet speed or reboot your modem via the app.
Pay your bill in a jiffy.
- Check your outstanding balance and pay it directly in the app.
- View bills from up to 14 months back.
- Authorize and administer direct debit payments.
Manage your products
- See all your products, clearly presented in detail.
- Take an additional product or disable an option.
- Check and update your customer account, login and other personal details.
Questions? Use the Help function
- Navigate to the answer to your question.
- Chat directly via WhatsApp.
- Ask experts in De Netweters.
- Find the nearest Telenet shop.
Want to have everything all in one place and always be up to date? Then download the free MyTelenet app now!
Tips? All your feedback makes the app better. So feel free to let us know what you think in the app itself!
What’s New
Version 5.8.0
Hurray, your personal Check & Smile is now ready in your MyTelenet app. With Check & Smile we check everything for you. Whether the connection throughout your home is top-notch. Whether your product still suits you. Whether you surf safely, up to surprising customer benefits. Make sure you have the latest version of the app.
Totally wild about the app? Leave your app rating here. Somewhat less enthusiastic? Send us your feedback via the form in the app. This will help us improve the app!
App Privacy
The developer, Telenet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Telenet has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- Liersesteenweg 4 2800 Mechelen Belgium
- Phone Number
- +32 15666666
- telenet.app.feedback@telenetgroup.be
- Size
- 100.3 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French
- Age Rating
- 4+
- Copyright
- © Telenet BV
- Price
- Free