ViCare 4+

Viessmann Climate Solutions SE

    • 4.1 • 202 Ratings
    • Free
    • Offers In-App Purchases

Screenshots

Description

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.


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Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html

What’s New

Version 3.28.2

- Energy consumption forecast for users in France
- NEW for ViCare+: feature teaser of Savings Assistant features
- Recommendations for ViCare Smart Climate components

Ratings and Reviews

4.1 out of 5
202 Ratings

202 Ratings

hautar ,

Vicare Iphone/Ipad

tell me why iphone and ipad don't work in your application. I went dumb after your last update???

Developer Response ,

Hello hautar, thank you for your feedback. We found the cause and fixed it. All services run for you as usual! We look forward to an update of your rating! #WeCare

paul-121 ,

Missing weekly statistics from heat pump

I’m missing weekly statistics from heat pump similarly while checking from the heat pump itself. It is a real pity that all this historical performance data is not stored in Viessmann Cloud and accessible via app/web browser for any smart conclusions on trends and settings. In the Vitocal 300G Heat Pump itself there is much more data available but even there the weekly history of heat pump hours, temperatures is one year back. In Vicare all this is missing.

Developer Response ,

Good evening. In order for us to run diagnostics on Your device, we will require gateway number of your installation. It can be found in settings section of ViCare app. Please, send an email containing the number to customer-care+paul121@viessmann.com #WeCare

TapsaMi ,

Not working anymore after iOS 17.5.0 & 17.5.1 updates

After iOS 17.5.0 & 17.5.1 updates Viessmann app only flashes a second on screen, can’t use anymore. Will you please check & fix that asap. Device: iPhone 11.

Developer Response ,

We apologize for the inconvenience, TapsaMi. Can you please send us an email to customer-care+TapsaMi@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare

App Privacy

The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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