VPN · ‪·‬ 4+

good

Dear 主题jjj,

Thank you for taking the time to leave a rating for our VPN service. We are glad to hear that you find our service good. Our team works hard to provide a fast, reliable, and secure VPN service, and we appreciate your feedback. If you have any questions or concerns, please do not hesitate to contact our dedicated support team. We are available 24/7 to assist you and ensure that you have the best possible experience with our VPN service. Thank you for choosing our vpn.

Hello,

I think this subscription is very unfair. I feel personally scammed at the moment. I downloaded the app and started the free trial but then realized that it ends in three days. There was no place in the app to cancel trail so i deleted the app. Later on i see a notification that 73.99 € has been charged my account.

Update Feb 15, 2024
Dear sir, did our suggestion help you? Please let us know.
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Update Feb 07, 2024
Dear sir, you can contact app support team for refund.
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Update Jan 29, 2024
Dear Sir, for refunds, you can contact the Apple support team. We hope you will give us an update.
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Dear sir,
Thank you for bringing this issue to our attention. We apologize for any inconvenience you may have experienced with our subscription service. Please note that our subscription terms and conditions are clearly stated in the app store, and we strive to be transparent with our users regarding the duration and cost of our subscription plans.

Regarding your specific issue, we recommend that you contact the Apple Developer Team as soon as possible to request a refund for the unauthorized charge. They will be able to assist you with this matter and provide you with the best possible solution. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are available 24/7 to assist you and ensure that you have the best VPN experience possible.

Thank you for choosing our VPN service.

I was fooled by this guys. Instead of free trial I got 30day subscription. Customer service doesn’t reply. Service didn’t help me, btw.

Dear Корский, thank you for your review and we apologize for any confusion or inconvenience you may have experienced while using our VPN service. We assure you that we do not engage in any deceptive practices and always strive to provide the best possible service to our users. Our free trial offer is clearly stated on our website and we do not offer a 30-day subscription as you mentioned. We apologize if there was any misunderstanding and would like to assist you in resolving this issue. Please contact our dedicated support team, available 24/7, for further assistance. We value your feedback and will work to improve our customer service to ensure that all user inquiries are addressed in a timely and efficient manner. Thank you for your support and we hope to resolve your issue soon.