ConnectMe Agent Video Chat 17+

Chat with remote control desktop PC, screen video voice recording on macOS. Earn service fees from customer based on chat timer after online service.

2ConnectMe provides all the advanced digital tools to perform online services
- video, voice, chat, screen sharing, co-browse,
- recording video, voice chat conversation,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.

The most effective chats with voice, video & screen share
2ConnectMe supports agent and visitor having text, voice, video and screen share simultaneously.

Remote control of customer keyboard mouse
With “ConnectMe Customer” app in Apple Mac App store gets installed on customer desktop, you can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats. In Unattended Control mode, service staff can control the customer desktop while customer is away from desktop PC.

New Business from hidden identity anonymous chat
Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymous never knows who will answer his chat.

Never miss client payment with Timer duration based charges scheme for online service provision
Automatic Charges method is specifically designed for agent to provide service provision with charges. It lets 2ConnectMe to determine the final charges according to the actual duration of the chats. It relieves the burden of agent from issuing invoices to clients.

Solved common issue in failure to charge customers at the end of online service
To avoid customer from skipping payment through suddenly going offline and quit from your website or your app.
2ConnectMe ensure you would get paid from customers.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.

White label builds your own brand and establish customer trust on your business
Replaces almost most of “2ConnectMe” brand in the app user interface by your own brand and works under your custom domain.

Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution.

Promised the most efficient contact center operation
2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build.
- Out of box contact form with prebuilt fully customisable contact form.
- essential functions such as skillset based agent chat distribution, last connected agent.
- free you from office hour settings of each agent by means of automatic forward customer chats to emails whenever agents are engaged.
- detail agent online activities monitoring.
- support agent works in normal browsers or App from Apple Store.

InApp Purchase for Growing Business
- Consumable 500 connected chats with expiry date of 1 year.

Subscription (monthly) - FREE TRIAL for 14 days
Enterprise User - The highest entitlements without limitation on the usage of the platform.
Professional User - Same entitlements as Enterprise but only chat room "GENERAL" is supported.

Payment Term
Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

Terms of use
https://www.2connectme.com/index.php/terms-of-use-ios-app/