Experience Mobile 4+
Verint
-
- Free
iPhone Screenshots
Description
Verint® Experience Mobile™ provides EFM users with a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.
Key Features:
- Case list: Quickly find cases that need your attention
- Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases
- Contact customers: Call or email the customer via built in collaboration tools
- Case comments: Add notes for you or others to review
- Case history: View the case history, including changes to its status, assignment, or other key changes
- View survey response: View survey response that triggered the case
To use the Experience Mobile app, you must be an existing EFM user with an EFM login. Please contact your EFM account manager for access.
What’s New
Version 1.4.2
Bug fixes and performance improvements.
App Privacy
The developer, Verint, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Verint Systems Ltd.
- Size
- 103.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Verint
- Price
- Free