TEAM by WorkWave 4+

Team Software

Designed for iPad

    • Free

Screenshots

Description

TEAM by WorkWave

This is a mobile application compatible with the web application TEAM by WorkWave or Timegate (cloud-hosted).

TEAM by WorkWave is the leading Global Workforce Management solution for field service workers. The TEAM by WorkWave mobile app has all the functionality needed to efficiently manage your workload from a mobile device.

● Start and stop shifts
● Ensure employee safety
● Raise incidents or escalations
● Conduct service responsibilities such as tasks and tours

The app also provides access to your employee portal, which allows you to book time off, view your schedule, look for new shifts, make requests, raise queries, view company announcements and more. *

*Subject to the security policies of your employer, not all features may be available to you.

Install Guide:
TEAM by WorkWave requires mobile systems iOS 11.0 or newer
1. Ensure your mobile device is using the latest system update.
2. Install or reinstall TEAM by WorkWave from the store.
3. Once installed, ensure the TEAM by WorkWave app is allowed to access your device's location services.
4. Enter your username and password. If you do not have these, please ask a member of your management team.

TEAM by WorkWave uses GPS capabilities. When an employee books off of a shift, GPS tracking is no longer enabled. If you have queries regarding privacy and location tracking, please contact a member of your management team.

Developer: WorkWave

What’s New

Version 1.0.768

Changes:
- Moved the logout button from the home screen to the menu. When logging out during a shift a confirmation is shown.
- Added custom customer branding for Self Service License holders.

Fixes:
- Fixed an issue causing app crashes upon enabling scheduled tours.
- Fixed an issue where an employee could sign into a device in shared device mode without access to the instance.
- Fixed a bug where incidents marked as 'Complete' appears within 'in progress' area with no data.

App Privacy

The developer, Team Software, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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