MoKouran 4+

MoKouran is a proprietary App owned by the Central Electricity Board, Mauritius (http://ceb.mu). MoKouran offers a range of interesting functionality for both guests and customers who register their electricity accounts. With MoKouran, you can

· Manage multiple electricity accounts

· Add the Google Map location of each account

· View your consumption trends

· Download your account Statements

· Download your bills

· Pay your bills by credit card

· Get notified before bill due dates

· Report faults

· View planned outages

· Follow up on requests made in CEB offices

· Make enquiries & register complaints

For registration of an account, you need the following (amongst other details):

· An email address

· A CEB Business Partner number (available on CEB invoices)

· A National Identity Card number

· One of last 3 invoice numbers (available on CEB invoices)

Any person having the above information can register an account. To use the App, the customer shall agree to a specific set of Terms & Conditions. For any query, please phone any CEB Customer Service Office (numbers are found at the back of CEB bills).



- What is the purpose of your app?

The purpose of the MoKouran app is an interface for CEB and its customers.

- Who is the target audience?

CEB customers

- How do users obtain an account?

Customer registers using his CEB business partner number, National ID number and latest invoice number

- Is this app meant for internal distribution in your own company, in the company of one target client, or in multiple target clients’ companies?
App is targeted for CEB customers
- In which countries will this app primarily be distributed?
In Mauritius
- If this app is meant for internal distribution, will the app be accessible by both internal and external partners? Or will it be exclusive to in-house employees?
App is for CEB customers
- Does your app access any paid content or services?
No
- What are the paid content or services, and what are the costs?
Not applicable

- Do individual customers pay for the content or services?
No
- If no, does a company or organization pay for the content or services?
App has been developed by third party for CEB customers to interact with CEB.

- Where do they pay, and what's the payment method?
Not Applicable
- If users create an account to use your app, are there fees involved?
There are no fees involved.