118 118 Money 4+

118118Money.com

    • #15 in Finance
    • 2.7 • 49 Ratings
    • Free

iPhone Screenshots

Description

Before you start:
For your security and privacy, there are a few things to keep in mind before downloading this app

• Your device will require a passcode to be set up before you can use this app
• App is not available for jailbroken devices
• If you are experiencing issues in viewing your account (credit card, loan or both) or for any other problems, please contact us first either by the chat function on our website or by emailing feedback@118118money.com with your details

Other things to know:

• Your mobile device and operating system must be compatible, and internet access is required in order to use the app
• App is not available for desktops and some tablets
• Your account can always be accessed or managed through the online portal at 118118money.com


Access and manage your 118 118 Money account on the go with our secure mobile app.

Packed full of features, it’s never been easier to view your 118 118 Money credit card and loan anywhere and anytime. Downloading the free mobile app will enable you to:

Credit Cards
• View your latest balance and available spend
• View your latest transactions, including transactions that are pending
• Make payments to your credit card
• Approve transactions when shopping online
• Set up or manage Direct Debits
• View and download your monthly statements
• Chat to us through the in-app chat function
• See any offers you’re eligible for – you must have opted in to marketing

Loans
• View your loan details
• Make monthly payments
• Manage Direct Debits or set one up
• View and download annual statements
• Request loan settlements
• Chat to us through the in-app chat function
• See any offers you’re eligible for – you must have opted in to marketing

Registered for online account manager already? Or have the old app? Great news, you can use the same details to log in.

What’s New

Version 0.292.0

* Added more helpful messages for some scenarios

Ratings and Reviews

2.7 out of 5
49 Ratings

49 Ratings

Buchichibu ,

Two areas not working me

Unable to change address - I've moved for two months now

Unable to access and info from help section (?) - keeps saying "unable to connect and unable to determine if a bit is available"

I've uninstalled and installed it again but no joy

Developer Response ,

Hi, currently address changes can only be updated by contacting our customer services team. You can do this through the in app chat, simply click the feed icon on the bottom right of the main navigation bar and then click the chat icon on the top right. Thank you for highlighting the issue for the help section, we'll look into this.

Lady TGG ,

Same sh** different logo

I don’t know why you’ve even bothered wasting time with a new app with a telephone number on it that you can NEVER get through to - even the fraud line!!
You cannot even take a direct payment from the bank. When you do a bank transfer it doesn’t show on your account even 8 hours after doing the transfer and yet the money is showing as left the bank account.
There are no pieces of information to open and read in the FAQs - seriously - get something organised before launching. I’d be embarrassed if I’d created this.

Developer Response ,

Hi, we’re really sorry to hear that your first experience with the new 118 118 money app wasn’t as you expected and that you're having trouble reaching us. Our customer services team are normally busier than usual on the first and last week of every month, we do have a new in app chat function where you can get in touch or alternatively please send us an email to feedback@118118money.com with as much detail as possible on what you're experiencing and we’ll be in touch to help. In regards to bank transfers, these can take up to 24 hours to show in you account (slightly longer over the weekends and bank holidays) and this can depend on your bank. Thanks

eAngell92 ,

Much better

So so so much better than the old app which just didn’t work basically! Only found this one by chance when seeing if the awful other one had an update. Maybe you sent out a reminder of the new app but I didn’t see it, so maybe send another to everyone! :)

Developer Response ,

Thanks for the 5 stars! We're really glad you're enjoying the new 118 118 Money app. Keep a look out for new features added in future releases.

App Privacy

The developer, 118118Money.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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