iPhone Screenshots

Description

We’ve got great news for 118 118 Money customers…
Introducing the brand new 118 118 Money app. Get speedy and secure access to your loan and credit card accounts anytime, anywhere, all from the palm of your hand. Use the app on your iOS device to:

Credit Card

• See how much you have available to spend
• View transaction and statement history
• See when your next payment is due
• Make payments easily


Loan

• Make payments easily and track your balance
• View payment history

With these features all in one place (and even more on the way), the 118 118 Money app puts you in control. We’ve got your back, now more than ever!

What’s New

Version 1.26.1

* Bug Fixes
* Support for Strong Customer Authentication

Ratings and Reviews

2.8 out of 5
1.6K Ratings

1.6K Ratings

cara374 ,

Even when it’s working it’s not worth it

App hadn’t worked properly for a long time. See a blank screen more than anything else.
Other banking/credit card apps allow you to change how much you pay per month, notify card lost or stolen. You can’t do this through the app. All involve a phone call. Even without current climate the phones took forever to answer.
Have had multiple notifications about changing payment amounts to clear balance quicker. Yet you can’t easily change them!
I haven’t been able to load my balance for a long time either on the app or direct on the website. Doesn’t instill confidence at all.

Developer Response ,

Hi, Cara. Thank you for your feedback. Apologies for the inconvenience this may serve you. We assure you that support is available. Let us help you resolve this concern, kindly write a detailed description of this issue and send it to feedback@118118money.com. Once the email is received, we’ll get in touch with you as soon as possible for direct technical assistance. You may also reach us via the following contact lines: • Customer Service Hotline: 08000 118 222 (Cards) & 08000 118 000 (Loans). • LiveChat. Kindly visit our website www.118118money.com and click on the red icon on the bottom right of the screen to launch our LiveChat.

Pottybum ,

Absolutely useless. Avoid this company

If minus 2000 stars were available it still wouldn’t be low enough. App kicked me out and won’t accept my password, can’t of changed as it was saved on my phone. Can’t log in on safari as it says to reset password, request the email and it doesn’t come through. Called customer services 5 weeks ago, said the dept was shut and they would message them. Nothing two weeks later. Have called, emailed and live chatted and still can’t get in my account. Go to a cash point and balance request gets rejected and tried several places. Have cancelled my payment now, I bet they are on me in seconds when they don’t get paid. I will take 6 weeks to respond and see how it goes down.

Developer Response ,

Thank you for your review. Apologies for the inconvenience this may cause you. Let us help you resolve the concern. Kindly call Customer Service via 08000 118 000 (Loan) or 08000 118 222 (Credit Card) for direct assistance. If you wish to contact us via chat, please visit our website www.118118money.com for our LiveChat feature. Thank you.

Monster100984 ,

Useless

This app is useless. Half of the time it doesn’t work, it freezes or just gives us a white screen. If it it’s not that then it kicks you out all of the time saying your session has expired. I think this happens at least once a month! If I have entered my details and I’ve stored them in your app why do I need to repeat this process over and over again? Sometimes I’ve even had to delete the app and download it again just to get it to work! Rubbish and needs some serious work.

Developer Response ,

Thank you for your review. Apologies for the inconvenience this may cause you. Let us make things better. Please call 08000 118 000 (Loan) or 08000 118 222 (Credit Card) for direct assistance. If you wish to contact us via chat, please visit our website www.118118money.com and click on the red icon on the bottom left of the screen to launch LiveChat. Thank you.

App Privacy

The developer, 118118Money.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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