A1 Taxis Rotherham 4+

I use A1 all the time and love em i wouldn’t use any one else, all drivers are lovely and friendly and chatty and that’s what I like, I find them cheaper than any other company I’ve tried, but no one come highly recommended from me than A1 Thanks Guys

Called to ask if my train will be on time as stated in the app and the lady said “if you have any common sense, you should have booked 1 hour before train time” despite booking one hour before time. Called to complain and a different lady and she dropped the phone. Apparently the member of staff I spoke to has had more than 25 complains in the last week alone. Why keep a liability as a member of staff?

Next time, I’ll just use Uber.

Also, even though the app took my credit card, driver now said I need to pay cash because the credit card system doesn’t work.

Waited 40 minutes to be picked up from Rotherham hospital with a poorly child. Had to phone twice to see where the driver was, first time I was told he was a minute away. 10 minutes passed so I phoned again, completely different taxi turned up to the original one. First driver decided it was his home time which resulted in me waiting a very long time. In future I think you should be honest, I could have saved time and got my child home sooner.