The future of breakdown, today
Report a breakdown quickly and easily using your phone’s location, find out what you car’s really saying with Smart Breakdown, and get discounts and offers on the go with Member benefits.
Just tap the app and help’s on the way, whenever you need us. What are you waiting for?
What’s Smart Breakdown?
With our clever little device you can connect your car and smartphone, so you know what your car is really saying. All within the app, you’ll be able to:
Spot problems before they become a real issue
Understand common warning lights and what to do about them
Get updates about your car’s health to your phone
Get help if you breakdown
Hit the road without any worries – our amazing mechanics are just a tap away if you need them to get you back on track.
Tap the app and help’s on the way, let us know what’s wrong quickly
Track your mechanic right to your side and get real-time updates on our arrival time
We know where you are, thanks to location services, so we can find you easily
Plan your journey
Let us take the hassle out of travelling, so you can focus on the important things. Like sorting out your road trip tunes and deciding where to stop for lunch.
Plot your way from A to B with our trusty Route planner
Avoid tolls, motorways and arguments over whose directions are best
Get live traffic information
Access Member benefits on the go
It’s easy to make the most of your Member benefits with our app. We’ve even stored your membership card so you’ll never have that sinking feeling when you leave yours at home.
Discover brilliant benefits, wherever you are, on our map
Fill up on feel-good food and drink with up to 25% off at over 1,000 pubs and restaurants across the UK, and up to 20% off at Moto service stations
Keep all your membership details securely, in 1 place, with 1 email address and password
Take care of your car
If your current filing system is a shoe box (probably) at the back of the wardrobe, our vehicles area might just come in handy.
Keep on top of car admin and get reminders when your MOT, service and road tax are due (just add your number plate and turn on push notifications)
Find out what’s wrong if your car’s warning lights come on
On the map
It’s our mission to make your life easier – and save you money where we can. Use our map to find the things you need and you’ll always keep a cool head on the road.
See the 5 closest places to fill up with fuel if you’re running low
Find your nearest parking spaces, and check opening times and charges
Locate a garage if you need a mechanic
You can now change your password easily in the app, thanks to our latest bug-fixing release.
Ratings and Reviews
So easy to use
I used the app for a breakdown for the first time yesterday and was amazed at how simple and quick it was. The app pinpointed my location exactly, so I didn’t need to worry about getting the address wrong. As soon as I submitted the report, the app acknowledged it. I got a phone call from the AA about ten minutes later confirming when someone would be on their way to me. The map on the app even showed me where the patrol vehicle was in relation to mine, so I knew when to expect it.
My only criticism would be that when the roadside patrolman arranged for relay for my vehicle, it didn’t show up in the app. I would have liked to have been able to track progress so I would have known how long I could have left my vehicle unattended.
Despite that, I would highly recommend this app.
2nd complaint 2 years later - see last paragraph
In order to register yourself on the app you need to provide your membership number - which is fine if you have one; however, Halifax bank customers don’t get one (and I suspect there are numerous other corporate memberships too which operate the same way) and so you cannot therefore activate the app. Surely the AA should have thought this through beforehand, but regardless, why has nobody there remedied this since it was launched? Can it be that difficult to provide individual membership numbers for customers like me? Come on AA - sort it out!!!
Have now joined as a full member 2 months ago and just tried to complete my details in order to register with the app. It won't recognise my membership number or postcode ( no reason for this at all!) and says to contact the AA for help. After trawling through AA websites and finding the best number ( nothing obvious) I was finally given another number to ring for so-called App Support. They didn't " specialise" in App support and could not provide any help at all but simply told me to email the problem in. What a joke! In view of the previous issue being duly ignored I don't expect this one will get any helpful response either in which case I shall be cancelling my membership if I do not get s response to this within 48 hours. Absolutely disgusted with the poor level of service and support - basically crap!
Developer Response ,
We're sorry to hear this and would like to look into this further. Please can we ask you to email TheAA.ReviewTeam@TheAA.com and include your 635601 Membership no, device you are using, the app version and your post code. Thank you for taking the time to get in touch.
Three times in the last 12 months I've used the app to call for help... and three times the service has been exemplary. They pinpointed my location with it and sent someone straight away with no need for me to phone or speak to anyone. Just the tap of a few buttons (and I'm a not very computer-literate 60 year old, so that's how easy it is!) and they are on it. Within seconds. They sent messages to say they were on their way and they updated me on their progress. So very much easier than phoning and being held in a queue when you are already feeling stressed. A wonderful app. If you are with the AA I would DEFINITELY recommend you get this. I think I need a new car though... mine breaks down far too much!
Developer Response ,
Thanks for taking the time to leave this fantastic review of our app. We're so pleased you're finding it easy to get around and it is more efficient for you :)
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Automobile Association Developments Limited
- 131.4 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- © Automobile Association Developments Limited
Up to six family members will be able to use this app with Family Sharing enabled.