ABC Taxi Norwich 4+

Being in motor trade often use ABC to get to a destination to collect a car from main dealer-garage etc. I always book through the App as its awesome. From the point of booking to taxi arrival, I’ve never had to wait for then five minutes. All the drivers polite friendly etc. Will continue to use ABC!!

There is an error with this app which means you can’t edit the time of a pre-booked journey - which is annoying in itself, but the app also gives you the impression that the time has been changed, which means you are left waiting for a taxi at the new time when the booking hasn’t actually been changed. This has been an issue for a few months and not only has it not been fixed, but when I have called up to query, the staff have been a bit rude and not at all apologetic. The error should be fixed ASAP but at the very least, there should be a warning about the error. Unfortunately after many years of being loyal to ABC I’m going to look for an alternative taxi service.

NOT THEM THINKING I WANNA ROB THEM OFF £6.50 .I use ABC and always pay before hand by airpay the one time
Monzo app is not working and i had the exact £6.50 they charge me on the phone and pre authorise £2 then try take another £6.50 and yet i am the thief. I have spent £560 in the past 2 months on airpay with them . And they try act funny today yet they are pree authorising amounts that dont make sense . Never again. So unprofessional the whole time the driver and the phone operator were acting like im some thief .
Then the driver asks me to use airpay and i pay £6.75 on top of that £2 . And he says he still hasn’t received payment the company needs to charge direct to my card then they charge another £6.50 again and in total thats now £15 and im definitely waiting for that refund and leaving their company mate.