ADT Smart Services 4+

ADT Fire and Security PLC

    • 2.0 • 439 Ratings
    • Free

Description

ADT Smart Services has been developed with state of the art security technologies to ensure that your data privacy is well protected. Which is why ADT can offer you more flexibility, reassurance and complete peace of mind For more information about our ADT Smart Services please visit our website: http://www.adt.co.uk

Features include



1. CONTROL

1.1 Security

Forgot to set the alarm? Do you worry if the last person to leave remembered to activate the security system?

Experience the convenience of being able to remotely set or unset your alarm system from anywhere via your iOS smart phone or tablet.



1.2 Alert Notifications

Do you ever worry that something might happen at your home/business while you’re away?

ADT will notify you with a Security or Safety alert, when the status of your device changes. For example, when the alarm is activated or the door/window contact is triggered or the smoke detector goes off so you are immediately alerted.



1.3 Scenario’s

Would you like a Security System that you can customise to suit your lifestyle and specific security needs?

ADT Smart Services provides secure access so you can monitor and manage your security to work for you and your lifestyle needs. i.e.

- Define who will receive alerts

- Advise you who has entered the front door such as advising elderly parent is home, employee has arrived at your business.

- Set up recurring events i.e. set the alarm at the same day/time every week, or set up the housekeeper as a user on their smart phone.



2. AUTOMATE

Have to work late again?

No problem, use your iOS smart phone or tablet to turn on the lights right before you arrive home or set them to come on automatically to simulate someones presence, even when your property is empty.



3. INTELLIGENT MOTION DETECTION

Do you worry about activity in and around your home or business?



Now you can be immediately notified to intelligent activity when someone steps onto the perimeter, or within your home or business, with virtually no false alarms and unwanted alert notifications like other Systems. The event is captured on camera and automatically saved to the Cloud.



4. VIEW

Do you worry about activity in and around your premises?

Use your camera’s to help you stay connected with live video streaming, so you can see what is happening outside or inside your premises.



Compatible with Apple devices.



IMPORTANT NOTE: THIS APP WILL ONLY BE ACTIVATED UPON PURCHASE AND AFTER INSTALLATION BY AN ADT ENGINEER

What’s New

Version 5.3.0

• Behind the scenes improvements to power future features.

Ratings and Reviews

2.0 out of 5
439 Ratings

439 Ratings

Javalexb ,

App/video issues, not stable

I am loosing trust in this app as every day I experience different issues.
One day the connection to live video (I have couple cams and doorbell) didnt work at all. Neither wifi reset nor device power reset helped to resolve that. At the same time devices could trigger events and send alerts and there were no issues with wifi/internet at all. But what the point if you can’t access the doorbell when you need that.
Next day it suddenly started working just like magic but then I’ve lost an access to the saved videos. I could still list them all but could not play them. My first thought was that there is something wrong with SD cards but it couldn’t happen too all of them at the same time. So I tried to play them via web browser and it worked. So It confirms the app issue. I still can’t access them via app, might need to try reinstall it as there are no other options.

ADT managers, if you read that you need invest to app development and testing. That user experience could damage your business one day if you don’t start listening to the complaints and start addressing them.

Jobsworth321 ,

App Satisfactory ... but look to web for more

I would say the App is satisfactory but not brilliant. If you log on to the account web page there is SO much more you can do to configure the system (I only found out accidentally). You can set schedules and timers to automatically alarm and disarm the system by time or period of inactivity. Also configure Siri voice commands, for example. I used to do a simplified version of this to ensure property alarmed overnight and whilst at work. Upgrading lost all of this functionality and is now back with more features. However NOT via app and no sense you can do this things via app. A missed opportunity to point to full feature set.

gina_omezi ,

Not sure about all the bad reviews

Thought I would review the new app particularly following all the bad review. I’m not sure if I’m in a small minority or just one of the few with a positive experience who wants to leave a review. Nonetheless the app is great! Prefer it so much to the old one. At first it had a few bugs but all ironed out. A lot more modern and nicer to look at. Plus really enjoying the fact that I have more control over my own alarm system. Considering the price I pay I was impressed and happy to find that I could control my own system a lot more on this app than the old one. I’ve had no problems with connectivity or notifications and it does what it says on the tin plus a hell of a lot more! Very happy with the app!

App Privacy

The developer, ADT Fire and Security PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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