Description

Think of the Air France app as your personal travel assistant! Purchase a ticket, get your boarding pass, check flight times in real time, manage your Flying Blue account… You can do all this in the app!
On the app’s news feed, you’ll find everything you need for the next step of your journey: check-in times, news articles to download, and even find out what the weather’s like at your destination…

Here’s everything you can do using the Air France app:
RESERVE AND PURCHASE A TICKET
Select your flights and reserve your ticket for any of our destinations.
Purchase your ticket using a credit / debit card or other secure payment method.
You can even scan your passport instead of entering your personal details manually!
Need time to think? Take up to 24 hours to complete your payment, at no extra charge.

GET YOUR BOARDING PASS
Check in, choose your seat and get your boarding pass directly in the app.

KEEP INFORMED
Get notifications alerting you of any changes to your flight in real time and travel with peace of mind.

REVIEW AND MODIFY YOUR RESERVATION
Review and complete all required information related to your reservation.
Personalize your journey according to the options available to you (baggage, seats, “A la Carte” menus...).
Last-minute change to your flight plans? If your fare allows it, you can make changes to your flight directly in the app.

MANAGE YOUR FLYING BLUE ACCOUNT
Check your Award Miles balance, reserve an award flight, modify your profile, access your virtual Flying Blue card… All at the click of a button!

FLIGHT TIMES
Review your flight times and share them with friends and family.

The app is also available for tablet! Whether you’re on your mobile at the airport about to take your flight, or on your tablet at home, the Air France app is there for you every step of your journey.

What’s New

Version 12.0.1

This new update fixes minor bugs, improves app performance and increases the protection of your data.

Thank you for your rating and review.

Ratings and Reviews

2.2 out of 5
163 Ratings

163 Ratings

Glacken46 ,

Document update doesn’t work

Same issue as others regarding storing/updating passport details. Expiry date always reverts to current date and only the passport number is remembered correctly. Also, none of my personal information seems available when I book a ticket - I have to re-enter verything each time. Other airline apps I use auto fill most of the needed data. This is really pathetic. Even KLM’s app is much better than yours.

bubblebox ,

Very bad customer service

We travelled from Dubai to Newcastle. We had booking on KLM, but our flight was cancelled due to strong wind in Amsterdam. We then received a txt to say our flight is through Paris with France air. The 2 companies are partners. We were happy as this was resolved swiftly by KLM. This was our first time with France air. It was disgraceful. The crew were so rude to non-french speakers and never resolved issues swiftly, on the other hand, they were so polite with french speakers. Our child had a broken leg with plaster and required more leg room, we were told off for asking. We asked for a wheel chair and we were happy to move to push it between the international and domestics areas. When we arrived, it was there. We were told that the person with the wheel chair left as our flight was 30minute late. We had the option to wait for 60minute by the gate for another wheel chair or just walk. Our connection time was 90minutes. There is a distance between the international and domestic gates, so we had to walk worrying that disabled chair won’t come. Never again on Air France. KLM, please don’t transfer you passengers there

PAMT3 ,

PAMT3

Shocking Return flight to U.K. in early February from S A 2017.
Shabby aircraft!!
Grubby & uncomfortable.
Water dripping from air conditioning.
Meal order not put through. Miserable staff.
Only One air hostess did her level best to help.

The undercarriage of plane VERY loud noise on take off & even worse on landing at Charles de Gaul!
Frightening!!!
Plane shuddering-a very rough noisy landing.
Very distressing.
This aircraft should have not been in service.
Total rip off.

Required help wheel chair help from international to domestic flight.
The French woman assigned to me was outrageously rude & unhelpful, telling me to get out of the wheel chair & take care of small hand luggage and personal handbag on security conveyor belt. Advised her that if I could do this I wouldn’t be in a wheel chair.
Asked her to get someone else to help This was not done. She had a very bad attitude & I didn’t feel I could trust her.
She complained the entire way from international to domestic departures.
Being very early morning we were alone en route to domestic departures much of this time & I felt very unsafe.
Eventually I asked her to keep quite & stop complaining.
On arrival at domestic flights she just left me in the wheel chair & walked off.
This woman should not be in charge of travellers who require help.
She should not be employed to work with the public in any capacity.

App Privacy

The developer, Societe Air France S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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