Allocate Loop 12+

This appears to have a problem with the date, it doesn’t change to the correct day till late in the morning, what I mean is yesterday it was sent till mid day it said I was on the correct day or shift I am aware of the correct day / date but someone else may look at it and think they have a day off the next day and they don’t please fix this

Hi. Sorry to hear about this issue. Can you please contact your rostering team regarding this issue as they will be able to help in the first instance. If the problem still persists, they can then raise a support ticket, providing all the necessary information, to our Admin Support Portal. Thank you.

I downloaded this app as per work. Though I enjoying how easy and convenient it was to know what shifts I’m working, the app logged me out and when I tried logging back in it wouldn’t let me. I reset my password which didn’t work, I re-downloaded the app which didn’t work. I’m still figuring out on how to fix this issue

Hi. Sorry you have had this trouble with Loop. To help us get to the bottom of this issue, can you drop us an email at loop@rldatix.com with what the issue was and which organisation you work for. Thank you.

Decent app to use but gets logged out every few weeks, me and several of our colleagues don’t get notifications when management post something and I think it’s an iPhone issue, deleted and reinstalled the app however still no notifications and have checked my own settings so it’s defo an app problem

Hi. Thanks for your feedback.
Regarding the notifications, when someone posts on the Newsfeed, Loop does not provide notification. When someone posts in a Group, you will receive a notification. So it will depend on where the content is shared to whether you receive a notification. Please also check if you have 'Allow Notifications' selected in your phone's.
If you are still not receiving the notifications where you should be, please contact your rostering team who will be able to help. Thank you.