AlphaGuide is the next intelligent step towards smarter, more efficient mobility.
The AlphaGuide app provides a number of smart solutions for business travellers, including: An interactive map that highlights relevant points of interest along your route, and a mileage tracking function for hassle free mileage reporting**.
You can also request a service for a time convenient to you!
Book an AlphaCity!
AlphaCity Corporate car sharing customers are now able to book an AlphaCity vehicle within the AlphaGuide App. It is easier than ever! AlphaGuide replaces the previous AlphaCity App and improves the user experience.
In addition, Alphabet drivers have quick and easy access to their contract details, damage reporting*** and the 24/7 Alphabet Service Hotline.
AlphaGuide directs you to the nearest Charging stations, Tyre Centres and other services, giving you all the information you need for hassle free mobility.
Mileage Tracker** Accurately track and report on your vehicle mileage throughout your day. This feature also includes a business/private mileage split and an exporting function that makes mileage claiming simple.
Additional features for Alphabet Drivers: Contract information Linking your contract to the AlphaGuide app will allow you to see a detailed summary of your vehicle and contract information, including any additional services that are applicable to you.
Damage reporting*** In the unfortunate event of a driving incident, AlphaGuide offers a step by step damage reporting function allowing you to capture all the important information you need. Take pictures of the scene of the incident, add relevant details and let us take care of the rest.
Alphabet Support Hotline Get in touch! 24/7 access to our mobility experts, providing you with all the help and support you need. We're only a phone call away.
* Continued use of GPS running in the background can dramatically decrease battery life
** Only available in the United Kingdom and the Netherlands For further information visit our website, check the FAQ on the app or contact us directly via email@example.com.
With this version we are introducing the following changes:
* Integration of the new car delivery feature in the UK market. Users are now able to track when their new leasing vehicle is about to arrive.
* Minor bugfixes and feature improvements
Ratings and Reviews
If you’ve got a vehicle from Alphabet this is essential
Really useful app if you’ve got a car or van leased from Alphabet. Once you connect your contract to the App (contract number is on your welcome letter) you can manage your servicing, tyres and windscreen replacement needs via the app, rather than have to call up. Also has maps showing the nearest KwikFit etc. If you need to record your mileage for expenses or tax the app also does that too.
It won’t register my contract or registration number tried several times, it’s should be this difficult.
Can’t even add my contract to my car. Keeps giving me an error message saying:
“OOPS - Something went wrong, sorry. We could not add your contract right now. Try again shortly”
Been like that for nearly a week, each time I try again ‘shortly’
It’s a joke....
Developer Response ,
Hi Mightyredlunatic, sorry to hear you feel this way about your recent experience of AlphaGuide. We’re keen to find out more so we can help resolve your query. Please get in touch with our Customer Experience team via telephone 0370 0120 342 or email: firstname.lastname@example.org. Many thanks.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- 221 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Danish, Dutch, French, German, Italian, Polish, Spanish, Swedish
- Age Rating
- © 2021 Alphabet International GmbH
Up to six family members will be able to use this app with Family Sharing enabled.