Amex United Kingdom 4+

Payments, Balance & Rewards

American Express

    • Free

iPhone Screenshots


The official American Express® Mobile App for iPhone® allows you to access your Account from anywhere. Track spending and rewards, find offers, pay your bill, and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick and secure access.
Log in securely with the same User ID and Password you use on

• Enhanced activation experience for you to confirm new Cards and setup your Account.
• Activate your Card with Apple Pay and enjoy faster payments in-store, in-app and online.
• View, change or unlock your Card PIN.
• Freeze and unfreeze your Credit Card instantly at any time.

• Check your American Express® Account balance and pending transactions.
• Go paperless with access to past PDF statements.
• See your payment status, pay your bill or set up/edit a Direct Debit.
• Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved.

• Turn on purchase alerts to be notified when your Card is charged.
• Never miss a payment with payment due reminders.
• Manage all your notifications in the Amex Account tab.

• View your Rewards activity including balance, bonuses, points transferred, and points redeemed.
• Discover exclusive offers nearby with Amex’s map feature that displays nearby deals.
• Use points to pay back eligible purchases via a credit on your Account*.
• See personalised recommendations for other ways to use your points.
• Refer a friend and earn rewards when friends and family get an American Express Card.
• Book your next trip with American Express Travel.
• Collect and manage Avios points to spend with British Airways.

For Platinum Cardmembers and Centurion members only:
• Locate the nearest airport lounge or enable notifications and we’ll tell you where they are.

• Discover offers from places you shop, dine, travel and more, and easily add offers to your Card.
• Explore a map of nearby offers.
• Get Amex Offers notifications direct to your device so you don’t forget to use your savings.
We use your personal information to present offers that we think will be most relevant to you - Download now to discover your personalised offers!

The Amex App is only for Personal Cards, Small Business Cards, and Corporate Cards issued directly from American Express in the UK.
*Amex Offers, Pay with Points, Push Notifications, Friends Referral and pending transactions are currently not available for American Express Corporate Cardmembers.
All access to and use of this App is subject to and governed by American Express’ End User License Agreement, Website Rules and Regulations and Privacy Statement. Images are for illustration purposes only.
^Visit for full Terms and Conditions.
Twitter: @AmexUK
Instagram: @americanexpressuk

What’s New

Version 6.65.0

System updates to improve App performance.

Ratings and Reviews

4.8 out of 5
436.9K Ratings

436.9K Ratings

Disappointed147 ,

Amex customer service

Amex stands head and shoulders above other cards for service. They always answer the phone, they shears deal with your enquiry efficiently and politely.
When I spend on Amex, I get confirmation of my sale before the receipt is printed in the shop. That’s what I call service.
Additionally, on an occasion was card was refused, a fryer I had confirmed the sum charged would be approved. I wasn’t happy. It was embarrassing as I had gone to lengths to inform Amex of the future charge. I told the vendor to try again. The vendor repeated the transaction was declined. I spoke to Amex, they picked up the phone within a couple of rings. They confirmed no charge request had been received from the vendor. I relayed the info back, and the vendor apologised profusely. A problem at their end regards charge thresholds. They were embarrassed.
Hooray Amex! Congratulations on having all the info to hand with the first contact.

tfhjbbbhjkouyfcc ,

Poor customer service

I’m very disappointed with the over experience I’ve had with Amex. The customer service is just very appalling I’ve waited on the phone for over an hour just so I can speak to an advisor. I opened my account not so long ago and ever since I’ve had many problems with the card my card kept on being suspended for no reason when I would call there was little to no explanation given to me. I had to kept on contacting Amex to finally speak to someone over the phone and when I did they didn’t know what was going on to the card. Then all the sudden my card was being reviewed I was only able tot use the card for a week or two before having these issues. Fast forward I received an email saying my card will be closed I manage to get someone on the phone and still wasn’t given a proper explanation to why my card was being cancelled. I paid the amount due in no time so I don’t know what the problem was and still don’t know am just very disappointed I’ve never had this type experience before and wouldn’t bother with this credit card company. When I contracted an advisor from the app they were clueless to what was going on and could only ask me to call and when I did I was told different things from different advisor everyone had different options and had no explanation or understanding of anything am very disappointed.

dave luks ,

Will not remember this device

Since changing from an iphone 11 pro max to the new iphone 13 pro max and updating to the latest iOS15 software I have to put in a OTP to open the app even though my face id is set up and works. In the account settings, when the option to remember this device is checked it comes up with an error message saying there’s an error please try again later. Can someone explain if this is a temporary problem due to the latest iOS software release and if there is a fix due. Apart from this problem the app itself before changing my iphone is great, really easy to use and navigate around. It’s great that you can see how much is left to spend to trigger your companion voucher.

App Privacy

The developer, American Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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